Global Business Systems Management Analyst

Job ID
# Positions
Information Technology
WHQ - Estero - Only

General Responsibilities

Job Purpose

The Global Business Systems Management Analyst is a Subject Matter Expert (SME) who provides business rule support for the ResRent system. The GBSM Analyst will be required to have substantial knowledge of Hertz processes and the ResRent system.


Key Result Areas

  • Manage business rules within ResRent and Fleet systems.
  • Liaison between business operations and business technology providing information and guidance to the business unit that will have a significant impact on their planning and business making decisions.
  • Provide assistance to Business Technology Developers and Quality Assurance testers to ensure the quality of our systems meet the business needs.
  • Development and maintenance of processes to ensure that quality, cost, and efficiency requirements meet organizational needs.
  • Ensure business rules are written to be as efficient as possible
  • Loading of business rules changes into sandbox for testing and results
  • Creation of process guides for training
  • Writing of test plans and execution of tests
  • Interpret manuals which contain highly technical, scientific, legal, financial and/or other similarly-complex matters
  • Regularly investigates and resolves system-related matters of significance on behalf of management.
  • Other duties as assigned

Mandatory Requirements

Educational Background:

  • Bachelor’s degree in Computer Science, Information Systems, or other related field. Or equivalent work experience.

 Professional Experience:

  • 2+ years of technical systems experience


  • Experience with analyzing data and integrating into current and/or new system/applications
  • Experience with software and hardware hierarchies and related dependencies.
  • Extensive knowledge in various systems used by the company
  • System analysis methodology
  • Experience developing guides, manuals, policies and procedures


  • Strong verbal and written skills communication skills
  • Must be a self-starting, motivated individual who works well under pressure in a fast paced environment with a strong attention to detail and the ability to multi-task and prioritize projects to meet critical deadlines
  • Strong MS Excel skills with mastery of formulas and macros
  • Willingness to learn new applications

Preferred Requirements

Hertz is a Drug-Free Workplace.  All offers are contingent on successful completion of drug and background screening.


EEO/AA: Females/Minorities/Disabled/Vets


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