Perfect opportunity for an independent, outgoing, and motivated professional with avenues for growth within the company. The Service Representative program is a progressive business segment with a lot of opportunity to change and evolve. Our reps have the opportunity to “own” their account.
As a Service Representative you will partner with one of our insurance business partners onsite to represent Hertz and facilitate the rental process. You will maintain and grow strong relationships with your business partner, provide outstanding customer service and generate increased business. This is a growth orientated opportunity in our organization and is positioned to lead to an exciting career path at Hertz.
HIRMS workload. Meet completion and quality requirements.
Manage accounts receivable / billing for their account.
Duties specific to account (if have access to claims system / diaries / etc.).
Sales duties: Build strong relationship for Hertz within claims office.
Ultimate goal is to yield positive revenue growth and increase market share.
May require sales calls outside the claims office.
Identify opportunities and implement initiatives to grow revenue and market share.
Manage and facilitate the rental process for assigned insurance business partner.
Liaise with rental locations and with various internal and external clients to carry out rental initiatives and resolve issues.
Act as primary contact for business partner customer support.
Perform daily administrative activities; conduct phone calls, collect receivables and ensure account rental management is up to date.
Explore and implement new ways to improve customer service, improve metrics and create value for the business partner.
Partner with Sales Account Representatives to carry out marketing initiatives.
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.