Are you sales driven and customer focused? Do you like to challenge yourself to achieve new goals every day? Do you like to be appreciated for your ability to provide helpful, quality service and sales while enhancing the customer’s experience? Do you have the ability to handle difficult situations, with great tact and charm?
The Rental Sales Specialist is fast paced, sales driven, inbound call canter position allowing you the ability to work from home. You will interact with customers at a number of locations (on airport and off airport) across North America and provide assistance with their car rental through a live video interaction.
This is a full time position - you must be flexible to work any shift including days, evenings, weekends and holidays!
Responsibilities include creating a pleasant customer experience by greeting and engaging customers through a state of the art video link, completing rental transactions expeditiously, selling optional coverages, upgrades, and fuel options, as well as resolving complaints and ensuring overall satisfaction. Your commitment to achieving incremental sales and providing first-class service will further Hertz’ growth and profitability.
This department operates 7 days per week with extended hours. Overtime may be mandatory or voluntary based on call volume.