The primary purpose of the SOI Sustainability Coach is to ensure effective management and coaching are taking place across all functions, brands, and locations. This individual will spend time “on the ground,” visiting multiple locations with the express purpose to assess, support, suggest, and role model effective coaching and leadership techniques. Common themes may include:
Be an effective role model/coach
Participate in and provide active coaching on a wide variety of Daily Management System activities including shift huddles, huddle boards, DMAs, CI huddles, problem solving, coaching, SW, performance dialogues, etc.
Assess quality and progress of key management systems
Collect and disseminate best management practices
Drive habitual problem solving
Bachelor’s degree level, and someone who is able to demonstrate the requisite behaviors and with the right level of experience (below).
Proven track record of being an effective leader and coach to others. 2-5 years of management experience in a car rental operation, with a robust understanding of many facets of the operation and a good comprehension of both operational and customer facing functions. Personal attitude and the ability to role model the right behaviors are of the utmost importance, as is the requisite level of capability to manage in a tough, fast-moving operation. Strategy and coaching experience are also important.
In addition, a willingness to travel to multiple sites including more than one within a normal work week.