The Seasonal Associate is an essential member of the Hertz Local Edition team. As a brand ambassador, the Seasonal Associate will gain marketable skills and learn about all aspects of management, customer service, and sale while facilitating the fastest, easiest, and most valued rental car experience for our Customers.
The key responsibilities and accountabilities for the incumbent are to:
Supporting achievement of location sales and margin goals
Ensuring positive customer experience, making Hertz #1 in car rental company experience
Achieving individual sales goals and customer service goals
Growing sales utilizing business-to-business sales tactics
Upholding company standards by ensuring cars are presentable to customers
Clean and service facilities/vehicles to ensure customer satisfaction
Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
Ensure optimal operational efficiencies to provide customers the best rental car experience
Work in a fast-paced environment, while providing helpful customer service that enhances the customer’s rental experience.
Assist customers with various post rental inquiries that involve the rental and billing process