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Search Results Page 17 of 46

Job Locations US-FL-Estero
The Director Global Information Technology Finance is the finance liaison responsible for providing high value services supporting Information Technology in the areas of decision support, project financial reporting and economics, and overall performance accountability.    S/he has responsibility for business partnering with the information technology leadership team to aid the organization in delivering on financial and operational commitments, as well as development and management of budgets, tracking and forecasting spend, providing financial planning and analysis support for key projects/investments, analysis of agreements, and strategic initiatives.   In addition, s/he will ensure activities and results are consistent with approved strategic objectives for our technology transformation.  As such, s/he will provide key reporting and analysis.   This role provides a unique opportunity for the right candidate to help facilitate the achievement of World Class status for a critical organization while developing skills and experience that will allow the candidate to rapidly grow his/her career within Hertz.   The key responsibilities and accountabilities are as follows: - Provide business partnership and council by demonstrating outstanding financial analysis and knowledge of information technology transformation strategy - Prepare key data for Monthly Performance Reviews and/or Board of Directors meetings. - Partner with CIO and information technology team to gain a deep understanding of cost basis and identify opportunities to improve - Lead the development and preparation of forecasts, annual business plans, multi-year strategic plans and capital plans. - Define, develop, implement and improve methods for measurement, evaluation and reporting - Work directly with business unit leaders to solve business problems using the tools of financial analysis, forecasting and ad-hoc data analysis. - Lead analysis of expense effectiveness and key cost drivers to increase visibility and optimize cost structure. - Provide strategic, financial, operational, and competitive information to the Information Technology Leadership team for planning and evaluation. 
Job ID
194418
Job Locations US-FL-Estero
General Responsibilities   The Financial Planning and Analysis (FP&A) team is responsible for partnering with Hertz leaders on financial related aspects of the business. In this role, the Senior Financial Analyst is a finance liaison responsible for providing high value services supporting technology in the areas of decision support, project financial reporting and economics, and overall performance accountability.   S/he has overall responsibility for partnering with the technology team to support the organization in delivering on financial and operational commitments, as well as development and management of budgets, tracking and forecasting spend, providing financial planning and analysis support for key projects/investments, analysis of agreements, and strategic initiatives.   In addition, s/he will ensure activities and results are consistent with approved strategic objectives for our technology transformation. As such, s/he will provide key reporting and analysis.   This role provides a unique opportunity for the right candidate to help facilitate the achievement of best in class status for a critical organization while developing skills and experience that will enable career growth.   Key Responsibilities: - Prepare presentations, financial analysis, and key data for monthly performance reviews and/or Board of Directors meetings. - Partner with the technology team to gain a deep understanding of the cost structure and identify opportunities to improve. - Lead the development and preparation of forecasts, annual business plans, multi-year strategic plans and capital plans. - Define, develop, implement and improve methods for measurement, evaluation and reporting. - Collaborate with technology leaders to explore investment options, quantify risks and opportunities, and monitor business case/project performance. - Lead analysis of expense effectiveness and key cost drivers to increase visibility and optimize cost structure. - Provide strategic, financial, operational, and competitive information to the technology leadership team for planning and evaluation. - Partner with technology project managers/program directors to track and prepare monthly project accruals. - Build and standardize financial reporting, maintain and update reporting hierarchy structure. - Own weekly cash forecasting and submission to global FP&A team. - Assist with requests from auditors, provide backup and explanations as requested. - Receive and verify Fixed Asset list quarterly for IT equipment and software - Partner with IT procurement and business owners to track renewals and advise of expirations
Job ID
194417
Job Locations US-FL-Estero
 Provide high-level analytical and project management support for the sourcing organization. Work directly with the Global Procurement Leadership Team to lead and project manage initiatives that deliver continuous cost, performance and process improvement for the Corporation. Key Result Areas:  - Provide analytical support for sourcing projects, including data collection, data analysis, score carding, RFP analysis, and supplier market research - Lead small and mid-sized sourcing events for respective commodities or categories - Lead weekly project status review meetings with team. Maintain database of projects, including financial outlook and critical action status. - Provide support to Global Procurement Leadership Team across a variety of projects and strategic initiatives including data analysis, creation of presentations, creation of executive monthly reports - Provide day-to-day support to sourcing teams in producing customer deliverables and achieving project milestones - Maintain a database to manage purchase contract inventory and document flow - Maintain a global project management database, including financial outlook and critical action status - Maintain / improve custom process tools and databases using advanced MS Excel, Access, SQL, and VBA techniques. - Maintain / improve custom process tools and databases using advanced MS Excel, Access, SQL, and VBA techniques. - Assist and/or lead in the development and execution of process improvements - Provide project level leadership across the department - Learn about Hertz’s operations and various analytical techniques applied in sourcing projects
Job ID
194415
Job Locations US-OR-Portland
Hertz is hiring local Delivery Drivers to use our vehicles to deliver packages to customer homes and businesses.  We strive to help make each and every delivery effortless for our customers. A job at Hertz is an amazing opportunity for highly driven people who love a challenge, crave opportunity, and want to make an impact. The general responsibilities will include but are not limited to; - Deliver packages to businesses and local customers within assigned geographic area - Inspect and monitor delivery vehicles daily - Utilize partner tools and technology to follow the defined route and track deliveries  - Assist other drivers as necessary - Maintain courteous and professional behavior & appearance - Follow all company safety policies and procedures and protect company assets - Ability to work with minimal supervision If you are highly driven, a self-starter who enjoys working as a team player to exceed customer expectations then we encourage you to apply, learn more, and become part of the Hertz Delivery Service!
Job ID
194414
Job Locations US-OK-Oklahoma City
The primary objective of the Vehicle Control Representative (VCR) is to ensure an appropriate and timely resolution to overdue rental contracts is achieved using good judgement in determining, proposing, and executing an appropriate resolution for each customer per established guidelines. Key Result Areas:  - Effectively use all available resources to obtain an extension, the return of, or otherwise resolve overdue contracts in a timely manner within established guidelines. (Research all Hertz systems, call/email/send letters to all overdue customers, contact the field, hire skip trace and/or repossession companies) - Work with the field locations and security managers to resolve overdue contracts. - Work efficiently with department resources (the Predictive Dialer, TLO, etc.) in order to reach overdue customers. - Maintain several sets of production standards. - Other duties/projects as assigned
Job ID
194413
Job Locations US-OK-Oklahoma City
The primary objective of the Senior Vehicle Control Representative (SVCR) is to ensure an appropriate and timely resolution to overdue rental contracts is achieved applying critical thinking skills, research skills and good judgement in determining, proposing, and executing an appropriate resolution for each customer.  Additionally, assisting supervisor with escalated customer concerns, the review of plus 20 overdue contracts and monitor non-exempt time-link punches for accuracy. Key Result Areas:  - Exercise independent judgment for handling and review of escalated overdue cases for customer complaints, high valued vehicles, and unique business strategies. - Audit overdue files for compliance and coach the Vehicle Control Representatives on best practices. - Train new vehicle control representatives. - Monitor Time-link punches for accuracy and approve weekly time. - The “go-to” person to assist vehicle control representatives with questions, advice or situations that arise during day-to-day operations. - Identify and complete process improvement projects as identified by the Vehicle Control Supervisor. - Manage workload and effectively use all available resources to obtain an extension, the return of, or otherwise resolve overdue vehicles in a timely manner. (Research all Hertz systems, call/email/send letters to all overdue customers, contact the field, hire skip trace and/or repossession companies) - Work with the field locations and security managers to resolve overdue contracts. - Work efficiently with department resources (the Predictive Dialer, TLO, etc.) in order to reach overdue customers. - Review plus 20 contracts and advise supervisor for any concerns. - Other duties/projects as assigned
Job ID
194412
Job Locations US-OK-Oklahoma City
The primary objective of the Senior Vehicle Control Representative (SVCR) is to ensure an appropriate and timely resolution to overdue rental contracts is achieved applying critical thinking skills, research skills and good judgement in determining, proposing, and executing an appropriate resolution for each customer.  Additionally, assisting supervisor with escalated customer concerns, the review of plus 20 overdue contracts and monitor non-exempt time-link punches for accuracy. Key Result Areas:  - Exercise independent judgment for handling and review of escalated overdue cases for customer complaints, high valued vehicles, and unique business strategies. - Audit overdue files for compliance and coach the Vehicle Control Representatives on best practices. - Train new vehicle control representatives. - Monitor Time-link punches for accuracy and approve weekly time. - The “go-to” person to assist vehicle control representatives with questions, advice or situations that arise during day-to-day operations. - Identify and complete process improvement projects as identified by the Vehicle Control Supervisor. - Manage workload and effectively use all available resources to obtain an extension, the return of, or otherwise resolve overdue vehicles in a timely manner. (Research all Hertz systems, call/email/send letters to all overdue customers, contact the field, hire skip trace and/or repossession companies) - Work with the field locations and security managers to resolve overdue contracts. - Work efficiently with department resources (the Predictive Dialer, TLO, etc.) in order to reach overdue customers. - Review plus 20 contracts and advise supervisor for any concerns. - Other duties/projects as assigned  
Job ID
194410
Job Locations US-VA-Arlington
As a Function Manager (FM) you will be given the opportunity to further hone your management and leadership skills while driving results across one or more functional areas of both the Hertz and Dollar/Thrifty business operations. As a Functional Manager you will work on the day-to-day aspects of the rental car business while using superior management, leadership and customer service skills. You will work with a wide range of employees, customers, vendors, and third party contractors to achieve the overall results and goals for your area of operations. You are responsible for managing a unionized and/or non-unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling escalated customer issues and requests, recruiting new employees and providing them with training. You will be an expert in all of Hertz products and services and will coach employees how to improve their ability to sell and meet customer needs.   Additionally, depending on your assigned area you will be responsible for the servicing of the rental fleet at your location including staying aware of hourly reservations, return counts, vehicle make and model availability, preventative maintenance schedules, etc. to achieve the greatest revenue and profitability   Essential Requirements: To be a Great FM you need: - Commitment to developing and learning a wide variety of skills so that you can advance to higher levels at Hertz and Dollar/Thrifty - A desire to grow with the Hertz Corporation including a willingness to live and work in a number of different cities throughout the United States - A deep desire to work with and lead others as a team to build a business that is both fast paced and continually improving - An ability to manage all aspects of the rental car business from Customer Service, Sales, Fleet Management, Maintenance, Vehicle Service, Vehicle Replenishment and Financial Analysis - An ability to remain level headed and calm with both customers and employees as you assist them through challenging situations - An ability to be a Hertz and Dollar/Thrifty Brand Ambassador at all times as you seek to create a positive environment and solutions that generate continued customer and employee loyalty
Job ID
194409
Job Locations US-OK-Oklahoma City
The primary objective of the Vehicle Control Clerk is to contact overdue customers via a Predictive Dialer from inbound and outbound calls to ensure an appropriate and timely resolution to overdue rental contracts is achieved.  The VCC may use judgement in accepting a promise to return from the customer within 48 hours.  The VCC will document result of the phone call in the Global Vehicle Control System and DNR system. The Vehicle Control Clerk may receive calls from customers inquiring about the Do-Not-Rent Status.  The Vehicle Control Clerk is expected to make decisions related to the DNR status of a customer’s account to either keep on the DNR list or research and/or make contact with responsible party that placed on DNR to find a resolution to remove from DNR with the best possible service to meet the needs of both Hertz and our Customers. Key Result Areas:  To find an appropriate resolution the Vehicle Control Clerk responsibilities are: - Logs onto the phone system for inbound and outbound calls. - Documents accurate notes within the Global Vehicle Control System and DNR system for all calls. - Checks/works afterhours voicemail box. - Checks/works the department email box. - Process’s DNR requests, both additions and removals within 48 hours. - Can assist in backup duties helping the Security Admin Clerks or Admin Clerk as needed. - Demonstrate professionalism when dealing with customers. - Other duties as assigned by supervisor and/or manager.
Job ID
194408
Job Locations US-OK-Oklahoma City
The primary objective of the Vehicle Control Clerk is to contact overdue customers via a Predictive Dialer from inbound and outbound calls to ensure an appropriate and timely resolution to overdue rental contracts is achieved.  The VCC may use judgement in accepting a promise to return from the customer within 48 hours.  The VCC will document result of the phone call in the Global Vehicle Control System and DNR system. The Vehicle Control Clerk may receive calls from customers inquiring about the Do-Not-Rent Status.  The Vehicle Control Clerk is expected to make decisions related to the DNR status of a customer’s account to either keep on the DNR list or research and/or make contact with responsible party that placed on DNR to find a resolution to remove from DNR with the best possible service to meet the needs of both Hertz and our Customers. Key Result Areas: To find an appropriate resolution the Vehicle Control Clerk responsibilities are: - Logs onto the phone system for inbound and outbound calls. - Documents accurate notes within the Global Vehicle Control System and DNR system for all calls. - Checks/works afterhours voicemail box. - Checks/works the department email box. - Process’s DNR requests, both additions and removals within 48 hours. - Can assist in backup duties helping the Security Admin Clerks or Admin Clerk as needed. - Demonstrate professionalism when dealing with customers. - Other duties as assigned by supervisor and/or manager.
Job ID
194407
Job Locations US-OK-Oklahoma City
To ensure maximum Hertz fleet utilization by managing the timely recovery of any impounded Hertz/DTG vehicle. Specialist will contact tow yard, confirm vehicle condition, negotiate a reduction in impound fees, coordinate vehicle pickup through our tow vendor, and ensure delivery to appropriate location.   Key Results Area:    - Effectively use all Hertz systems (e.g. CARRENT, VAW, GVCS, DASH, HLES) to research impound notifications. Additionally, follow area-specific guidelines and use judgment to determine the correct Hertz location for vehicle delivery. - Ensure all impound information is accurately and timely captured in Impound DB. Also, maintain and work Impound mailbox in an efficient manner. - Contact impound lot and negotiate a lower impound fee if needed. Use judgment to reach an agreeable impound fee settlement and request purchase order approval through Oracle procurement. - Use Oracle procurement and third-party secondary tow vendor website to order the pick up and delivery of the vehicle. Ensure all Oracle notifications are worked within three days of receipt. - For impounded vehicles on open rental contracts, use best judgment to determine if the impound charges should be passed to the renter. If so, add the current charges to the rental contract. - Contact field when necessary to assist with the asset recovery through the entire impound process (notification, assignment, and delivery) to ensure maximum fleet utilization. - Follow up with field and/or police departments on any impounded vehicles with police/legal holds for expected release dates. - Other duties/projects as assigned
Job ID
194406
Job Locations US-OK-Oklahoma City
The primary focus is coaching to performance to enhance revenue production, maximize cost savings, increase first contact resolution, etc.  A Lead handles more complex issues such as escalations and supports the Team Performance Leader with quality monitors, achieving performance targets, distributing workload as applicable and other projects as assigned.  Development provided by Communications and Training for coaching content.  The Lead Customer Care Specialist is a developmental position for possible future career growth and management role preparation.   Key Result Areas:  - Assist Team Performance Leaders through coaching specialists in specific skillsets this includes completion of Agent Development Plan with SMARTS objectives. - Handle agent questions, service issues and customer complaints as first level of escalation.  This may include completing outgoing calls to customers, accounts, affiliates/associations. - Serve as backup on calls and files as business needs arise. - Clerical duties that may include copying, data input, headset administration, creating of flyers, bulletins, handling of email in-boxes etc. as assigned. - Assist with huddles as requested by Team Performance Leader. - Assist Team Leaders in updating department SOPs and references. - Assist Team Leader in completion of monitors including but not limited to the required monthly monitors. - Review of customer Medallia surveys and make recommendations for actions and/or follow-up - Distribute workload, applicable to Replacement areas. - Communicate and share feedback on quality, policy/procedure guidance, training gaps and needed training updates with a goal of driving solutions and ensuring the business operations is aware of current trends on a real time basis. - Ability to work any hours as required by shift rotation and/or department operating hours.  There will be on-site and at home positions available dependent on department the lead supports. - Support ad hoc requests or other duties as required
Job ID
194405
Job Locations US-TX-Houston
To manage all functions needed in order to oversee the repair and maintenance of the vehicles within the various locations.   - Provide administrative support to all maintenance functions. - Responsible for communicating daily tasks for the department. - Coordinate schedules for service maintenance on all vehicles within the Pool as needed. - Maintain, monitor and order supplies as needed.
Job ID
194402
Job Locations US-FL-Orlando
Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.   Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.   Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.   The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.   Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.   In addition to our competitive compensation package, Hertz also provides world class benefits, which include: - Medical, Dental, and Vision Insurance - Life Insurance - Paid Time Off - 401(k) Retirement Plan - Employee Discounts   Responsibilities: - Supporting achievement of location sales and margin goals - Ensuring positive customer experience, making Hertz #1 in car rental company experience - Achieving individual sales goals and customer service goals - Growing sales utilizing business-to-business sales tactics - Upholding company standards by ensuring cars are presentable to customers - Clean and service facilities/vehicles to ensure customer satisfaction   Support delivery services business by delivering products between businesses and local customers within assigned geographic area - Load, transport, and deliver items to clients or businesses in a safe, timely manner. - Ensure items are delivered in proper condition. - Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. - Assist with loading and unloading items from vehicles. - Adhere to assigned routes and follow time schedules. - Abide by all transportation laws and maintaining a safe driving record. - Prepare reports and other documents relating to deliveries, as needed. - Must have a smartphone and the ability to navigate an application and use GPS mapping application - Must be able to lift up to 50 lbs.
Job ID
194400
Job Locations US-OK-Oklahoma City
Job Purpose:   Services insurance executives, employees and their customers/policy holders in the US and Canada as well as rental branches in answering questions, resolving problems, processing billing adjustments, and escalating immediate rental requirement needs in accordance with contractual requirements and agreement with insurance partner    Key Result Areas: - Maintain first response handling on incoming phone calls and emails from insurance adjusters and rental branches as the single point of contact. Use multiple resources to resolve customer/adjuster/branch issues and questions. Make outbound calls as necessary to complete resolution. - Maintain full and detailed knowledge of all aspects of the insurance partner’s program and ensure agreed upon Rental Management, Service, and Billing requirements are met. - Maintain departmental production standards on a daily basis. - Pass all quality audits within scope of departmental standards. - Must be capable of handling billing inquiries, deposit, reservations, location and rental policy for insurance replacement (HLES) rentals, and DASH as applicable - Work with insurance adjusters to arrange a rental car for their policyholders including locating car availability, pickup and delivery arrangements. - Escalate service failures to the appropriate Operations, Sales and Customer Care management. - Process billing adjustments in GAR. - Communicate effectively with various levels of management personnel from different areas including Operations management, National Account Managers and OKC management. - Assist Insurance companies with issues involving catastrophe events (hurricanes, major storms, etc). - Requires a high degree of flexibility to respond to quickly changing policies and procedures as well as call volume.    
Job ID
194397
Job Locations US-TX-San Antonio
Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.   Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.   Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.   The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.   Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.   In addition to our competitive compensation package, Hertz also provides world class benefits, which include: - Medical, Dental, and Vision Insurance - Life Insurance - Paid Time Off - 401(k) Retirement Plan - Employee Discounts   Responsibilities: - Supporting achievement of location sales and margin goals - Ensuring positive customer experience, making Hertz #1 in car rental company experience - Achieving individual sales goals and customer service goals - Growing sales utilizing business-to-business sales tactics - Upholding company standards by ensuring cars are presentable to customers - Clean and service facilities/vehicles to ensure customer satisfaction   Support delivery services business by delivering products between businesses and local customers within assigned geographic area - Load, transport, and deliver items to clients or businesses in a safe, timely manner. - Ensure items are delivered in proper condition. - Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. - Assist with loading and unloading items from vehicles. - Adhere to assigned routes and follow time schedules. - Abide by all transportation laws and maintaining a safe driving record. - Prepare reports and other documents relating to deliveries, as needed. - Must have a smartphone and the ability to navigate an application and use GPS mapping application - Must be able to lift up to 50 lbs.
Job ID
194396
Job Locations US-GA-Savannah
Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.   Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.   Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.   The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.   Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.   In addition to our competitive compensation package, Hertz also provides world class benefits, which include: - Medical, Dental, and Vision Insurance - Life Insurance - Paid Time Off - 401(k) Retirement Plan - Employee Discounts   Responsibilities: - Supporting achievement of location sales and margin goals - Ensuring positive customer experience, making Hertz #1 in car rental company experience - Achieving individual sales goals and customer service goals - Growing sales utilizing business-to-business sales tactics - Upholding company standards by ensuring cars are presentable to customers - Clean and service facilities/vehicles to ensure customer satisfaction   Support delivery services business by delivering products between businesses and local customers within assigned geographic area - Load, transport, and deliver items to clients or businesses in a safe, timely manner. - Ensure items are delivered in proper condition. - Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. - Assist with loading and unloading items from vehicles. - Adhere to assigned routes and follow time schedules. - Abide by all transportation laws and maintaining a safe driving record. - Prepare reports and other documents relating to deliveries, as needed. - Must have a smartphone and the ability to navigate an application and use GPS mapping application - Must be able to lift up to 50 lbs.
Job ID
194395
Job Locations US-CO-Colorado Springs
  General Responsibilities: The Account Representative will work as a direct representative and liaison for Hertz Rental Car, while on site at the insurance company’s location. This role will act as the facilitator and single point of contact between Hertz and the insurance company.   While working on-site, the Account Representative will: · Develop a thorough knowledge of rental and insurance operating systems · Responsible for supporting insurance adjusters with creative solutions · Improve training skills through regular new hire class trainings with adjusters · Develop marketing plans to educate adjuster on the Hertz rental program · Will be part of a diverse team whose focus is providing premier service to both internal and external customers · Learn to develop and implement processes to streamline tasks and find efficiencies  
Job ID
194393
Job Locations US-OK-Oklahoma City
- Ensure contractual obligations for rental administration are met including proper set-up and proper utilization of authorized rental days.  - Cross train in all departmental functions. - Handle inquires from insurance adjusters as well as operations. - Act as back up for other liaisons when assistance is needed with their workloads. - Administer proper documentation to effectively communicate information to Hertz personnel regarding status of rental contracts. - Report any problems/issues (i.e. system issues, work flows, etc ) to ensure continuous improvement and high level customer service is sustained.   - Maintain departmental production standards on a daily basis. - Pass all quality audits within scope of departmental standards. - Ensure all rentals are managed in accordance with contractual standards. - Other duties as assigned by management.
Job ID
194392
Job Locations US-OK-Oklahoma City
- Maintain an hourly update average that meets or exceeds the department average. - Maintain a quality update average that meets or exceeds the department standard. - Maintain a quality audit average that meets or exceeds the department standard. - Ensure complete shop statuses are obtained timely including updating HLES when applicable. - Closely monitor contracts within shops that elect an alternate contact method other than “phone” to ensure these shops are responding. - Assist web shops with questions, password resets and other issues they may have, as needed. - Track “non-production”, business related time to be submitted for adjustment. - Assist with merging new shop records in HLES, as needed. - Other duties as assigned by management.
Job ID
194391
Job Locations US-CA-Visalia
If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Worker position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.   Duties include assisting with customer pick-up and delivery, cleaning the interior and exterior of the vehicle, checking and filling all necessary fluids under the hood, refueling the vehicle and checking tire pressure.  
Job ID
194390
Job Locations US-CA-Visalia
The Branch Manager I represents all Hertz Global brands to our customers, community leaders, business partners, vendors and government entities. This position is primarily responsible for the successful delivery and oversight of the Hertz product to internal and external customers. This position provides overall leadership to all employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Branch Manager I is responsible to have in-depth knowledge of operations, management, logistics, technology and financial disciplines. The leader must have a proven track record for decisive actions backed by analytical thinking, goal-directed leadership and service-oriented performance. This leader will deliver results through leadership, direction, alignment and motivation. - Develop, monitor, modify and assure compliance with the annual business plan to ensure the profitability of the business unit - Direct and organize all reservations and pick-ups, develop relationships with existing vendors such as Lyft, Uber and Pep-boys - Develop and implement location strategies to maximize profitability and revenue management opportunities including revenue per unit, etc - Handle or assist in the resolution of customer service issues - Ensure a high level of customer service is maintained at or above the area goals - Coach all staff and empower staff to engage in problem resolution and customer relations - Be active in attending/hosting outside sales meetings or events to promote the company and branch location - Continue to increase the market penetration of the branch and increase revenue - Develop, communicate, and monitor location and individual objectives and consumer knowledge of brands and services, ensuring that they are in line with overall corporate objectives - Actively participate in the training, coaching, and mentoring of all Branch staff - Complete performance reviews with all Branch staff discuss strengths and development opportunities - Hold weekly staff meetings to keep employees motivated and informed of business operations - Conduct Monthly Business Reviews with Branch staff to ensure KPI knowledge - Maintain an environment of positive employee relations - Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel. - Shift hours may vary depending upon business need.  Additional Job responsibilities - Support delivery services business by delivering products between businesses and local customers within assigned geographic area - Load, transport, and deliver items to clients or businesses in a safe, timely manner. - Ensure items are delivered in proper condition. - Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. - Assist with loading and unloading items from vehicles. - Adhere to assigned routes and follow time schedules. - Abide by all transportation laws and maintaining a safe driving record. - Prepare reports and other documents relating to deliveries, as needed.   Additional Mandatory Job Requirements - Must have a smartphone and the ability to navigate an application and use GPS mapping application - Must be able to lift up to 50 lbs.  
Job ID
194389
Job Locations US-CA-Visalia
Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.   Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.   Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.   The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.   Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.   In addition to our competitive compensation package, Hertz also provides world class benefits, which include: - Medical, Dental, and Vision Insurance - Life Insurance - Paid Time Off - 401(k) Retirement Plan - Employee Discounts   Responsibilities: - Supporting achievement of location sales and margin goals - Ensuring positive customer experience, making Hertz #1 in car rental company experience - Achieving individual sales goals and customer service goals - Growing sales utilizing business-to-business sales tactics - Upholding company standards by ensuring cars are presentable to customers - Clean and service facilities/vehicles to ensure customer satisfaction   Support delivery services business by delivering products between businesses and local customers within assigned geographic area - Load, transport, and deliver items to clients or businesses in a safe, timely manner. - Ensure items are delivered in proper condition. - Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. - Assist with loading and unloading items from vehicles. - Adhere to assigned routes and follow time schedules. - Abide by all transportation laws and maintaining a safe driving record. - Prepare reports and other documents relating to deliveries, as needed. - Must have a smartphone and the ability to navigate an application and use GPS mapping application - Must be able to lift up to 50 lbs.
Job ID
194388
Job Locations US-LA-Metairie
Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.   Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.   Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.   The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.   Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.   In addition to our competitive compensation package, Hertz also provides world class benefits, which include: - Medical, Dental, and Vision Insurance - Life Insurance - Paid Time Off - 401(k) Retirement Plan - Employee Discounts   Responsibilities: - Supporting achievement of location sales and margin goals - Ensuring positive customer experience, making Hertz #1 in car rental company experience - Achieving individual sales goals and customer service goals - Growing sales utilizing business-to-business sales tactics - Upholding company standards by ensuring cars are presentable to customers - Clean and service facilities/vehicles to ensure customer satisfaction   Support delivery services business by delivering products between businesses and local customers within assigned geographic area - Load, transport, and deliver items to clients or businesses in a safe, timely manner. - Ensure items are delivered in proper condition. - Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. - Assist with loading and unloading items from vehicles. - Adhere to assigned routes and follow time schedules. - Abide by all transportation laws and maintaining a safe driving record. - Prepare reports and other documents relating to deliveries, as needed. - Must have a smartphone and the ability to navigate an application and use GPS mapping application - Must be able to lift up to 50 lbs.
Job ID
194387
Job Locations US-IL-Chicago
Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.   Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.   Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.   The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.   Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.   In addition to our competitive compensation package, Hertz also provides world class benefits, which include: - Medical, Dental, and Vision Insurance - Life Insurance - Paid Time Off - 401(k) Retirement Plan - Employee Discounts   Responsibilities: - Supporting achievement of location sales and margin goals - Ensuring positive customer experience, making Hertz #1 in car rental company experience - Achieving individual sales goals and customer service goals - Growing sales utilizing business-to-business sales tactics - Upholding company standards by ensuring cars are presentable to customers - Clean and service facilities/vehicles to ensure customer satisfaction   Support delivery services business by delivering products between businesses and local customers within assigned geographic area - Load, transport, and deliver items to clients or businesses in a safe, timely manner. - Ensure items are delivered in proper condition. - Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. - Assist with loading and unloading items from vehicles. - Adhere to assigned routes and follow time schedules. - Abide by all transportation laws and maintaining a safe driving record. - Prepare reports and other documents relating to deliveries, as needed. - Must have a smartphone and the ability to navigate an application and use GPS mapping application - Must be able to lift up to 50 lbs.
Job ID
194385

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