Here are our current job openings. Please view the details for more information, and apply from that page if you are interested.
To choose multiple selections in the search below, press and hold onto the(CTRL key) and select your choice.
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The Counter Sales Representative Lead is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel needs.
The key responsibilities and accountabilities are:
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
- Assist with scheduling and ensure proper coverage during vacations/holidays.
- Help with customer complaints when Manager is not immediately available.
- Coach CSR's to improve performance and train new CSR’s when needed.
- Note and refill and supplies as needed.
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Mechanic position at our Hertz Rent-A-Car location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team
Duties include changing oil, changing tires, and 13-point inspections. Must be a quick learner, and have some auto mechanical knowledge. Applicants must have an assortment of tools, oil filter wrenches, socket set, and a toolbox to keep them in. Must be able to work flexible shifts including weekends and holidays; and work overtime as required.
Primary Responsibilities:
- The primary purpose of the Utility Mechanic is to perform general and warranty repairs and or/ preventative maintenance checks on all Hertz fleet vehicles.
- Responsible for oil/lube/tire changes, 13 point inspections, brake and tire repair, and miscellaneous vehicle repairs.
- Responsible for creation/processing of shop repair orders.
- Responsible for maintaining appropriate paperwork and reports.
- Properly time stamp documents as required.
- Follow all company service and safety policies and procedures.
- Must own/use your own tools.
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Hertz Car Rental near the Denver International Airport, CO is now hiring a full-time Car Return Agent!
Employee Incentives include:
-Complete Benefits Package: medical, dental, vision, and 401k
-Employee discount and for friends and family!
-Paid time off
-Tuition Reimbursemen
-Bonus incentives!
The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.
Responsibilities:
- Provides world class customer service by managing vehicle returns process, in compliance with Hertz’s policies and procedures
- Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
- Provide the customer with an invoice and a full explanation of their charges
- Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
- Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
- Check fuel level and mileage and clearly explain final charges to the customer
- Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- To carry out any other duties requested by the Managers/Team Leaders.
- Keep work area organized and free of clutter
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Mechanic position at our Hertz Rent A Car location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team
Duties include changing oil, changing tires, and 13-point inspections. Must be a quick learner, and have auto mechanical knowledge. Applicants must have an assortment of tools, oil filter wrenches, socket set, and a toolbox to keep them in. Must be able to work flexible shifts including weekends and holidays; and work overtime as required
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Hertz, an industry leader is seeking high-charged, high-energy, team driven individuals to work as a vehicle transporter. As a transporter you will have the opportunity to drive Hertz cars while getting paid!
Your general responsibilities include but are not limited to;
- Transports vehicles safely within the airport to various service areas.
- Safely moves vehicles between airport and off-airport locations.
- Provide outstanding customer service.
- Maintain courteous and professional behavior & appearance.
- Follow all company safety policies and procedures and protect company assets.
- Ability to work with minimal supervision while maintaining high energy.
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Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn’t working for you…Join our team as a Retail Car Sales Manager….This is a unique, “ground floor” opportunity to participate in the development of something brand new. You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division
The successful candidate will be responsible for:
- Responsible to consistently and profitably meet new vehicle sales quotas through expert management and leadership of the sales team.
- Forecast sales, maintain proper inventory levels in terms of amount and vehicle types, and motivate the sales team.
- Responsible for hiring, training, and monitoring team member performance. He/she is responsible for the resolution of customer complaints and to assist in closings when necessary
- Train the sales team on sales methodologies that support established sales targets
- Train sales team to become subject matter experts on all vehicles and vehicle specifications/features in the inventory
- Establish sales quotas for each sales representative and provide continuous feedback in order to manage to overall sales goals
- Continuously monitor and adjust inventory to optimize customer choice
- Measure and report sales metrics; monitor actuals-to-plan
- Continuously and consistently promote the dealership, its values, and its products/services
- Finalizing Purchase, Trade-in, and Sales agreements, contracts, etc.
- Utilizing e-commerce tools, ie social media, listing services, inventory systems, etc
- Executing advertising and promotional plans
- Assisting with various Remarketing initiatives
- Managing Rent 2 Buy sales and related processes
- Work closely with Hertz Rental facilities
Compensation and Benefits:
In addition to competitive pay, we offer:
- Pay plus commission and an aggressive bonus structure
- Health insurance
- Dental insurance
- Vision, Life, Disability insurance
- 401(k) plan with company match
- Paid vacation
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today. Apply today or tell a friend about this opportunity.
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
-
If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Mechanic position at our Hertz Rent-A-Car location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team
Duties include changing oil, changing tires, and 13-point inspections. Must be a quick learner, and have some auto mechanical knowledge. Applicants must have an assortment of tools, oil filter wrenches, socket set, and a toolbox to keep them in. Must be able to work flexible shifts including weekends and holidays; and work overtime as required.
Primary Responsibilities:
- The primary purpose of the Utility Mechanic is to perform general and warranty repairs and or/ preventative maintenance checks on all Hertz fleet vehicles.
- Responsible for oil/lube/tire changes, 13 point inspections, brake and tire repair, and miscellaneous vehicle repairs.
- Responsible for creation/processing of shop repair orders.
- Responsible for maintaining appropriate paperwork and reports.
- Properly time stamp documents as required.
- Follow all company service and safety policies and procedures.
- Must own/use your own tools.
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Hertz, an industry leader is seeking high-charged, high-energy, team driven individuals to work as a vehicle transporter. As a transporter you will have the opportunity to drive Hertz cars while getting paid!
Part-Time career starring at $9.25/hour and a flexible work schedule! (20 hours/week)
Your general responsibilities include but are not limited to;
- Transports vehicles safely within the airport to various service areas.
- Safely moves vehicles between airport and off-airport locations.
- Provide outstanding customer service.
- Maintain courteous and professional behavior & appearance.
- Follow all company safety policies and procedures and protect company assets.
- Ability to work with minimal supervision while maintaining high energy.
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Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!
Full-Time career starting at $11.25/hour with a $500 monthly BONUS potential and an excellent benefits package!
Hertz encourages employee development through career advancement, education assistance, promotions, and on the job training!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
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Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn’t working for you...Join our team as a Car Sales Business Development Manager...This is a unique, “ground floor” opportunity to participate in the development of something brand new. You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division
The successful candidate will be responsible for:
- Responsible for maintaining the CRM, for purposes of customer follow-up and reporting
- Ensure prompt lead follow-up
- Increase shown appointments
- Increases sales
- Improve e-mail capture %
- Support CRM oversight and accuracy
- Support online credit application process
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Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn’t working for you...Join our team as a Car Sales Business Development Manager...This is a unique, “ground floor” opportunity to participate in the development of something brand new. You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division
The successful candidate will be responsible for:
- Responsible for maintaining the CRM, for purposes of customer follow-up and reporting
- Ensure prompt lead follow-up
- Increase shown appointments
- Increases sales
- Improve e-mail capture %
- Support CRM oversight and accuracy
- Support online credit application process
-
Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn’t working for you...Join our team as a Car Sales Business Development Manager...This is a unique, “ground floor” opportunity to participate in the development of something brand new. You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division
The successful candidate will be responsible for:
- Responsible for maintaining the CRM, for purposes of customer follow-up and reporting
- Ensure prompt lead follow-up
- Increase shown appointments
- Increases sales
- Improve e-mail capture %
- Support CRM oversight and accuracy
- Support online credit application process
-
Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn’t working for you...Join our team as a Car Sales Business Development Manager...This is a unique, “ground floor” opportunity to participate in the development of something brand new. You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division
The successful candidate will be responsible for:
- Responsible for maintaining the CRM, for purposes of customer follow-up and reporting
- Ensure prompt lead follow-up
- Increase shown appointments
- Increases sales
- Improve e-mail capture %
- Support CRM oversight and accuracy
- Support online credit application process
-
Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you have great tact and charm.
Is this you? Then we need you as our Flexible Service Representative!
As a Flexible Service Representative, you will be responsible for a wide variety of assignments, including:
- Qualifying and processing customer rentals with accuracy and detail.
- Persuasively selling optional services.
- Processing customer rental returns.
- Conducting vehicle service and maintenance.
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As a Customer Service Leader (CSL) you and your team will strive to create a positive customer experience from the time they enter the courtesy bus until they leave with their personal choice of vehicle from the exit gate. You will lead and coach your team to guide our customers through the rental process with minimal wait times while offering them a wide variety of Hertz products and services. Additionally, you will work to ensure that Hertz’s most loyal of customers have the highest standard quality and service. You will work closely with the Operations Leader to leverage the Ultimate Choice replenishment model and ensure proper utilization of the Ultimate Choice Zones. The CSL will serve as the third level of escalation for customer issue and works to resolve outstanding issues and coach your team how to resolve issues at the lowest level possible while delivering the highest level of customer service.
To be a great CSL, you need:
- An ability to lead and manage all aspects of the Ultimate Choice replenishment model and ensure that clean and prepared cars are ready for rental
- An ability to understand the movement and flow of vehicles to the Ultimate Choice zones
- The ability to analyze and to understand the impact of hourly reservations on the replenishment model and the ability to make adjustments throughout the day
- A deep desire to be innovative by being able to spot trends and develop creative solutions that improve overall operations and drives both quality and revenue
- An ability to remain level headed and calm with both customers and employees as you assist them
- An ability to be a Hertz Brand Ambassador at all times as you seek to create a positive environment and solutions that generate continued customer and employee loyalty
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Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn’t working for you...Join our team as a Car Sales Business Development Manager...This is a unique, “ground floor” opportunity to participate in the development of something brand new. You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division
The successful candidate will be responsible for:
- Responsible for maintaining the CRM, for purposes of customer follow-up and reporting
- Ensure prompt lead follow-up
- Increase shown appointments
- Increases sales
- Improve e-mail capture %
- Support CRM oversight and accuracy
- Support online credit application process
-
Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn’t working for you...Join our team as a Car Sales Business Development Manager...This is a unique, “ground floor” opportunity to participate in the development of something brand new. You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division
The successful candidate will be responsible for:
- Responsible for maintaining the CRM, for purposes of customer follow-up and reporting
- Ensure prompt lead follow-up
- Increase shown appointments
- Increases sales
- Improve e-mail capture %
- Support CRM oversight and accuracy
- Support online credit application process
-
Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn’t working for you...Join our team as a Car Sales Business Development Manager...This is a unique, “ground floor” opportunity to participate in the development of something brand new. You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division
The successful candidate will be responsible for:
- Responsible for maintaining the CRM, for purposes of customer follow-up and reporting
- Ensure prompt lead follow-up
- Increase shown appointments
- Increases sales
- Improve e-mail capture %
- Support CRM oversight and accuracy
- Support online credit application process
-
Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn’t working for you...Join our team as a Car Sales Business Development Manager...This is a unique, “ground floor” opportunity to participate in the development of something brand new. You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division
The successful candidate will be responsible for:
- Responsible for maintaining the CRM, for purposes of customer follow-up and reporting
- Ensure prompt lead follow-up
- Increase shown appointments
- Increases sales
- Improve e-mail capture %
- Support CRM oversight and accuracy
- Support online credit application process
-
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. The Counter Sales Representative provides attentive, courteous service to understand the customer's travel needs, promote Hertz's products and services and resolve issues.
Responsibilities:
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures
- Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner
- Resolve customer issues and concerns professionally using effective customer service techniques
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience
- Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells
- Answer telephone calls in a timely manner in accordance with best practices and policy standards
- Liaise with various Hertz departments
- Achieve personal sales goals while supporting the goals of the team
- Answer questions and provide directions in a courteous and expeditious manner
- Qualify and process customer rentals with accuracy and attention to detail
- Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Keep work area organized and free of clutter
-
Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
-
Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn’t working for you…Join our team as a Car Sales Representative! This is a unique, “ground floor” opportunity to participate in the development of something brand new. You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division
This position duties include:
- Providing a quality customer service experience to our valued Hertz customers
- Sales Representatives work with customers to determine their needs and wants in their next vehicle purchase
- Sales Representatives commit to becoming an auto sales expert and gain in-depth knowledge of vehicles and technology
- Responsible for the meet and greet, presentation, test drive and write up portion of the sales process
- Sales Representatives work in a haggle free, fixed pricing high volume dealership model
- Follow up with existing customers to confirm their satisfaction and generate leads.
- Achieves individual sales goals and customer service goals.
- Will be exposed to learning operations and will have the opportunity to grow and advance in your career.
The ideal candidate will possess the following requirements:
- Self-motivated sales professionals with inside or outside sales experience
- Previous finance and warranty knowledge a plus
- Possess a valid driver's license & satisfactory driving record
- Strong interpersonal and communication skills
- Previous related retail experience
Compensation and Benefits:
In addition to competitive pay, we offer our associates:
-
A Work/Life Balanced 40 Hour work week
-
Hourly pay PLUS commission and an aggressive bonus structure
- Health insurance
- Dental insurance
- Vision, Life, Disability insurance
- 401(k) plan with company match
- Paid vacation
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today. Apply today or tell a friend about this opportunity.
-
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. The Counter Sales Representative provides attentive, courteous service to understand the customer's travel needs, promote Hertz's products and services and resolve issues.
Responsibilities:
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures
- Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner
- Resolve customer issues and concerns professionally using effective customer service techniques
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience
- Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells
- Answer telephone calls in a timely manner in accordance with best practices and policy standards
- Liaise with various Hertz departments
- Achieve personal sales goals while supporting the goals of the team
- Answer questions and provide directions in a courteous and expeditious manner
- Qualify and process customer rentals with accuracy and attention to detail
- Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Keep work area organized and free of clutter
