Here are our current job openings. Please view the details for more information, and apply from that page if you are interested.
To choose multiple selections in the search below, press and hold onto the(CTRL key) and select your choice.
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$2000.00 Retention Bonus!
$500 Paid out at 1 month and 3 months, then $1000 Paid out at 6 months!
Vehicle Service Attendants have the potential to make monthly bonuses up to $250 for Part-time and $500 for Fulltime
Based on monthly quality checks, customer feedback, and productivity requirements
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!
This part-time positions is starting at $11.25/hour, retentaion bonus, monthly $250 bonus potential with a flexible work schedule.
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
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$2000 Retention Bonus!
$500 Paid out at 1 month, $500 at 3 months, and $1000 Paid out at 6 months!
Vehicle Service Attendants have the potential to make extra monthly bonuses up to $500 for Fulltime.
Based on monthly quality checks, customer feedback, and productivity requirements
Full-time position starting at $11.25/hour with a $2000 retention bonus, $500 monthly bonus potential, and an excellent benefits package.
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
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- Control the flow of cars, inventory management checking and logging in new arrivals and enter correct status in the fleet computer system.
- Responsible for lot merchandising, ensuring vehicles are front line ready and have correct pricing stickers, buyers guides and frame plates. Parking and aligning cars and maintaining presentable sales lot.
- Responsible for managing the back overflow lot. Shuttling cars to vendors, assisting with dealer trades and picking up customers when needed.
- Assist with maintaining fuel log, and other reports requested by the Location Manager. Filing reports as needed.
Compensation and Benefits:
- Health insurance
- Dental insurance
- Vision, Life, Disability insurance
- 401(k) plan with company match
- Paid vacation
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today. Apply today or tell a friend about this opportunity.
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We are seeking a Manager of Internal Communications to join our dynamic team. The Manager will serve as an integral part of the Hertz Corporate Communications team reporting to the Senior Director of Internal Communications.
This person will be responsible for the development and implementation of communication strategies and engagement efforts to help drive transformation initiatives at Hertz and its family of brands. The role will initially support our business-critical, end-to-end IT transformation initiative, where we’re updating 30-year legacy systems to new modernized, integrated technology that can help us capture true customer insights and buying preferences to better serve our customers and drive increased revenue for the business. This person will manage the day-to-day internal communications aligned to our IT transformation, partnering with Organizational Change Management and Corporate Communications to develop, implement and oversee communication programs and channels that effectively promote and build commitment for change initiatives. The IT Transformation is a one- to two-year endeavor, and this role will then pivot to support additional change initiatives.
This position will also provide intra-team communications updates and propose strategic communications activities to support transparency and rigor of communications to our global IT team. This role will partner with our Director of Communications aligned to our Chief Information Officer to provide counsel to our IT project management team, including Operations, and will be a key contributor in a fast-paced, complex and constantly changing, turnaround environment.
Core Responsibilities
- Develops and executes employee communications and engagement plans designed to support key business objectives and long-term goals aligned to the communications strategy and roadmap
- Provides strategic communications counsel and support for senior leaders and with cross-functional partners to reach IT leaders and staff, partners/vendors, recruiting, field, and all employees worldwide
- Establishes company best practices and tools for communications and persistently researches new industry tools and practices
- Builds awareness and use of corporate communications vehicles with key stakeholders, reinforcing the value of corporate communications in driving business results
- Provides elevated and consistent messaging and thought leadership to support our business priorities internally (with option to leverage externally)
- Develops and maintains content for the corporate intranet homepage and any related change initiative pages
- Writes, edits, and directs company-wide and function-specific communications
- Support the execution of change management plans as it relates to internal communications
#LI-KR2
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Learning Performance Manager – Hertz Global Learning - Field Operations
The Learning Performance Manager (LPM) will be a direct hire reporting into the Hertz Global Learning organization. The LPM will oversee the project planning, content development and implementation of all required training related to assigned projects.
This role will require knowledge of the Field Operations business, project management skills, facilitation skills and a passion for delivering high-impact training solutions for operations teams. The ideal candidate will need to be able to influence others, partner with business leaders and drive a strong learning agenda.
Principal Duties and Responsibilities:
- Plan, manage and ensure training delivery globally
- Partner with stakeholders and partners to determine needs and priorities to meet the demands of the business
- Conduct and lead gap and needs analysis
- Collaborate with Subject Matter Experts and Instructional Designers to develop and deliver training content
- Demonstrate effective, consistent communication with managers, peers and other leaders with the business and resource units
- Accountable for achieving individual and organizational training performance metrics
- Maintain accurate measurement and reporting of all assigned training metrics
- Drive data analytics to link training facilitation and curriculum effectiveness to key performance and processes
- Other duties as required by business needs
*LI-MM1
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Hertz, an industry leader is seeking high-charged, high-energy, team driven individuals to work as a vehicle transporter. As a transporter you will have the opportunity to drive Hertz cars while getting paid!
We are looking for 5 part time rental car transporters for our maintenance facility at 4555 Old International Airport Road near the Anchorage Airport. This is a great opportunity for a retired person looking to keep busy, someone supplementing their income or those who are looking to see if the car rental business is for them!
Aa a transporter, you will bring cars from the Hertz Returns area to maintenance. then once in maintenance, if the car can't be fixed by us, you will drive the car to a dealership for repair. You could also pick up cars from body shops and return them to maintenance and/or move cars to and from the downtown location. There is LOTS of walking between the shops and cars, plus there are stairs so you will definitely get some exercise!
*We need people comfortable driving all kinds of cars from compact to large vans in all kinds of weather.
**This is a casual, part time position 20-24 hours a week 5 days on 2 days off at times. Hours will likely be between 8a-6pm.
Your general responsibilities include but are not limited to;
- Transports vehicles safely within the airport to various service areas.
- Safely moves vehicles between airport and off-airport locations.
- Provide outstanding customer service.
- Maintain courteous and professional behavior & appearance.
- Follow all company safety policies and procedures and protect company assets.
- Ability to work with minimal supervision while maintaining high energy.
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Hertz Local Edition is seeking professionals to drive our vehicles to various locations while providing our best in class customer service. As a Transporter you will pick up and drop off customers and deliver vehicles from the Hertz Local addition office to various locations.
The general responsibilities will include but are not limited to;
- Transports vehicles from Hertz Local Edition offices to various locations.
- Will pick-up and drop-off customers as required.
- Must interface with vendors such as body shops, dealerships, and insurance agents.
- Maintain courteous and professional behavior & appearance.
- Follow all company safety policies and procedures and protect company assets.
- Ability to work with minimal supervision while maintaining high energy.
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All candidates MUST be available to work 1st and 2nd shifts, weekends and holidays.
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures, then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes, then apply with us to be a Hertz Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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Hertz Local Edition is seeking professionals to drive our vehicles to various locations while providing our best in class customer service. As a Transporter you will pick up and drop off customers and deliver vehicles from the Hertz Local addition office to various locations.
The general responsibilities will include but are not limited to;
- Transports vehicles from Hertz Local Edition offices to various locations.
- Will pick-up and drop-off customers as required.
- Must interface with vendors such as body shops, dealerships, and insurance agents.
- Maintain courteous and professional behavior & appearance.
- Follow all company safety policies and procedures and protect company assets.
- Ability to work with minimal supervision while maintaining high energy.
Hours of Operation: Mon-Fri 8:00AM-6:00PM, Sat 9:00AM-2:00PM, Sun Closed
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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The Car Sales Clerk for the Riverside Store will have the following duties.
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Receiving cars and controlling all accounting related to getting cars front line ready for sale.
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Handle all Fleet Control System requirements.
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Maintain a daily log of all incoming inventory.
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Record keeping for insurance and bids on vendors used for reconditioning and facility management
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Assist the Location Manager in day to day operations as needed for facilitating Location Sales. Includes Dealer Plate Inventory, New Hire Paperwork, Time-cards input and Summary Report, Support region as required.
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Assist F&I Mgr with deal packaging as needed.
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Work on any DMV issues that might come up. Assist with Title & Registration as needed.
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May perform related clerical work and complete special clerical projects as required.
Compensation and Benefits:
- Health insurance
- Dental insurance
- Vision, Life, Disability insurance
- 401(k) plan with company match
- Paid vacation
- Employee Vehicle Purchase Program
- Discounts on Hertz Rentals
- Professional work environment, with job training and advancement opportunities
If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today. Apply today or tell a friend about this opportunity.
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- Control the flow of cars, inventory management checking and logging in new arrivals and enter correct status in the fleet computer system.
- Responsible for lot merchandising, ensuring vehicles are front line ready and have correct pricing stickers, buyers guides and frame plates. Parking and aligning cars and maintaining presentable sales lot.
- Responsible for managing the back overflow lot. Shuttling cars to vendors, assisting with dealer trades and picking up customers when needed.
- Assist with maintaining fuel log, and other reports requested by the Location Manager. Filing reports as needed.
Compensation and Benefits:
- Health insurance
- Dental insurance
- Vision, Life, Disability insurance
- 401(k) plan with company match
- Paid vacation
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today. Apply today or tell a friend about this opportunity.
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Hertz Car Sales is one of the fastest growing dealer groups in the country. Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. Join our team as a Remarketing Representative! You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division. This position offers a very attractive compensation plan and a company car!
Major Responsibilities:
- Direct-to-Dealer Sales
- Negotiating to obtain the best sales price
- Managing existing customer accounts
- Conduct outbound calls, follow-up sales meetings and new business opportunities
- Finalizing sales transactions and related administrative work
- Meet metrics and be self-driven to exceed those metrics
Compensation and Benefits:
In addition to competitive pay, we offer:
- Pay plus commission and an aggressive bonus structure
- Health insurance
- Dental insurance
- Vision, Life, Disability insurance
- 401(k) plan with company match
- Paid vacation
- Employee Vehicle Purchase Program
- Professional work environment, with job training and advancement opportunities
If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today. Apply today or tell a friend about this opportunity.
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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This Management position will oversee the vehicle deletions function. This position impacts the success of our company by minimizing expenses and downtime, ensuring return on investment, proper body damage repair estimating, ensuring quality repairs & timely completion of all maintenance & damage vehicles for peak day rental. This position will work with other managers to improve the process and quality of our vehicles. This position will also serve as coverage when needed for fill-in or supplementary damage writing/Maintenance shop operations during peak periods.
Responsibilities will include but not be limited to: Interpreting, implementing, and administering all vehicle manufacturer’s turnback programs and managing costs associated with same. Utilize reporting and documentation to monitor all turnback program eligible vehicles and prepare various reports for management. Interact and negotiate with various vehicle manufacturers and auction representatives and provide feedback to Hertz operation managers. In addition, partner with and assist the Damage/Maintenance Managers as needed with estimating/inspections and oversee daily operations of the maintenance repair shop.
Successful candidates will have 3-5 years of experience appraising body damaged vehicles. You will need strong customer service skills and negotiating skills as you will be responsible for meeting and greeting the body shop owners working on our fleet as well as discovering new body shops to add to our vendor list.
Excellent communication skills are needed as you will also be in contact with the body shops regarding the body damage, preparing administrative paperwork for the fleet, salvage packages, and will be responsible for quality control when work is being performed on the fleet.
The preferred candidate would be ASE certified for Body Damage estimating or ICAR certified. A working knowledge of the Mitchell 6.0 appraisal system is a plus!
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The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.
This position is Full-Time and requires nights and weekends (Shifts Vary).
Responsibilities:
- Provides world class customer service by managing vehicle returns process, in compliance with Hertz’s policies and procedures
- Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
- Provide the customer with an invoice and a full explanation of their charges
- Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
- Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
- Check fuel level and mileage and clearly explain final charges to the customer
- Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- To carry out any other duties requested by the Managers/Team Leaders.
- Keep work area organized and free of clutter
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The Transportation Specialist is an essential member of the Hertz Local Edition team. As a brand ambassador, the Transportation Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers
- Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
- Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
- Ensure optimal operational efficacies to provide customers the best rental car experience
- Work in a fast paced environment, while providing helpful customer service that enhances the customer’s rental experience.
- Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
- Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
- Assist customers with various post rental inquiries that involve the rental and billing process
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Worker position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
Duties include assisting with customer pick-up and delivery, cleaning the interior and exterior of the vehicle, checking and filling all necessary fluids under the hood, refueling the vehicle and checking tire pressure.
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As a Functional Manager you will work on the day-to-day aspects of the rental car business while using superior management, leadership and customer service skills. You will work with a wide range of employees, customers, vendors, and third party contractors to achieve the overall results and goals for your area of operations. You are responsible for managing a unionized and/or non-unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling escalated customer issues and requests, recruiting new employees and providing them with training. You will be an expert in all of Hertz products and services and will coach employees how to improve their ability to sell and meet customer needs. Additionally, depending on your assigned area you will be responsible for the rental fleet at your location including staying aware of hourly reservations, return counts, vehicle make and model availability, preventative maintenance schedules, etc. to achieve the greatest revenue and profitability
To be a great FM, you need:
- Commitment to developing and learning a wide variety of skills so that you can advance to higher levels at Hertz
- A desire to grow with Hertz including a willingness to live and work in a number of different cities throughout the United States
- A deep desire to work with and lead others as a team to build a business that is both fast paced and continually improving
- An ability to manage all aspects of the rental car business from Customer Service, Sales, Fleet Management, Maintenance, Vehicle Service, Vehicle Replenishment and Financial Analysis
- An ability to remain level headed and calm with both customers and employees as you assist them through challenging situations
- An ability to be a Hertz Brand Ambassador at all times as you seek to create a positive environment and solutions that generate continued customer and employee loyalty
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The Gold Choice Counter Sales Representative Lead is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet our Gold Plus Rewards customer’s travel needs.
The key responsibilities and accountabilities are:
- Effectively communicate and offer ancillary products, services and upgrades to enhance our Gold Plus Rewards customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Personally welcome Gold Plus Rewards customers with a pleasant greeting and answer questions in a friendly manner.
- Provide world class customer service to valued Gold Plus Rewards customers by managing the rentals and the exit process, in compliance with Hertz’s policies and procedures, with accuracy and attention to detail.
- Resolve customer issues and concerns tactfully, using effective customer service techniques.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Operate within the areas of rental counter, Gold Choice, and exit gate at the location.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
- Keep work area organized and free of clutter.
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Worker position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
Duties include assisting with customer pick-up and delivery, cleaning the interior and exterior of the vehicle, checking and filling all necessary fluids under the hood, refueling the vehicle and checking tire pressure.
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The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel needs.
The key responsibilities and accountability are:
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
