Here are our current job openings. Please view the details for more information, and apply from that page if you are interested.
To choose multiple selections in the search below, press and hold onto the(CTRL key) and select your choice.
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Worker position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
Duties include cleaning the interior and exterior of the vehicle at an outside vendor, checking and filling all necessary fluids under the hood, refueling the vehicle and checking tire pressure.
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Dispatcher position. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
As a Dispatcher, you will be responsible for assisting Lot Operations Managers with car counts, lot checks, assignment of special equipment, and communication with customer service staff about availability of fleet. In addition, you will call overtime as directed by management, coordinate vehicle registration renewals and assist with Lost and Found on an as- needed basis.
This is a full-time career starting at $10.00/hour, tiered raises, an excellent benefits package, discounts, and opportunities for career advancement.
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Worker position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
Duties include assisting with customer pick-up and delivery, cleaning the interior and exterior of the vehicle, checking and filling all necessary fluids under the hood, refueling the vehicle and checking tire pressure.
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
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The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.
The key responsibilities and accountabilities are:
- Provides world class customer service by managing vehicle returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
- Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
- Provide the customer with an invoice and a full explanation of their charges
- Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
- Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
- Check fuel level and mileage and clearly explain final charges to the customer
- Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- To carry out any other duties requested by the managers/Team Leaders.
- Keep work area organized and free of clutter
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The Pool Fleet Manager manages fleet operations within a Pool to ensure maximum performance through disciplined execution of fleet objectives. They are responsible for collaborating with all necessary parties on the daily fleet availability/movement within the Pool across all brands and maintaining transparency of information critical to daily fleet decisions to the organization. They will ensure tactical decisions meet the objectives of the strategic goals of the Zone and Pool.
Collaborate with Zone Fleet Logistic Director to execute tactical strategies to maximize ROI of fleet assets. Variables to consider are: maximizing revenue and fleet utilization across all brands and products (rates and car classes), capitalizing on remarketing opportunities, competitive availability and market share position, customer service (NPS) and location operating capacity/limitations.
Pool Fleet Manager will also work closely with licensees to execute fleet objectives and maximize ROI of fleet assets.
People Development:
Responsible for building, managing and developing talent effectively within the Organization in order to foster a high performing culture and holds direct reports accountable for the effective management of the fleet.
All necessary manpower planning needed to achieve fleet plan, utilization and out of service goals.
Add/Delete Objectives:
Responsible for execution of the monthly fleet plan, and directing local teams to ensure the correct cars are pulled for deletion. Interact with Remarketing organization to maximize opportunity within all Car Sales channels.
Work closely with the Zone Fleet Logistics Director to expedite car sales transfers by managing the Wholesale hold process and communicating the timing of add/delete cadence and fleet activities to local Operations
Utilization and Out of Service:
Responsible for driving utilization across the Pool by collaborating with Operations and Maintenance to minimize total Out of Service level.
Oversee all functions related to Car Control, Out of Service and Non-Revenue management within their Pool.
Turnbacks:
Coordinate and oversee prep and processing of Turnback units throughout the Pool to minimize expense and downtime (e.g., days to Turnback).
Registration:
Optimize new car installation and renewal processes to minimize downtime and registration expenses
Transportation:
Coordinate movement of vehicles into and out of the pool via trucking, as directed by Fleet department.
Responsible for management of all inter-location fleet movement to minimize transport cost and maximize revenue, taking into consideration new car deliveries/diversions to minimize unnecessary fleet moves
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Full Time positions - MUST be available to work 1st and 2nd shifts, weekends and holidays
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel needs.
The key responsibilities and accountability are:
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Worker position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
Duties include assisting with customer pick-up and delivery, cleaning the interior and exterior of the vehicle, checking and filling all necessary fluids under the hood, refueling the vehicle and checking tire pressure.
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RAC Field Trainer – Global Learning Philadelphia Airport
Role Description
The Field Trainer role will be responsible for the delivery of learning activities focused on standard new hire training and other training activities. It may also include sales, management and professional development for our employees. The successful person will require excellent facilitation skills and a passion for delivering high impact learning sessions. The ideal candidate will need to be able to influence others, drive a strong learning agenda and partner with business leaders.
Responsibilities
- Facilitate the integration of content with the knowledge and experience of the learners
- Act as a learning expert after training to reinforce concepts and effective application of methodology
- When needed partner with business leaders to identify capability gaps and opportunities for business improvement and personal development
- Leverage blended learning approaches and delivery recommendations to meet learning requirements for ongoing development and maturity of the organization, ensuring they are aligned to wider organization goals
- Ensure best practice approach to learning and development across all Global Learning initiatives
- Evaluate training solutions to assess impact of learning programs in terms of learning on the job and ROI
*LI-MM1
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Hertz Local Edition is seeking professionals to drive our vehicles to various locations while providing our best in class customer service. As a Transporter you will pick up and drop off customers and deliver vehicles from the Hertz Local addition office to various locations.
The general responsibilities will include but are not limited to;
- Transports vehicles from Hertz Local Edition offices to various locations.
- Will pick-up and drop-off customers as required.
- Must interface with vendors such as body shops, dealerships, and insurance agents.
- Maintain courteous and professional behavior & appearance.
- Follow all company safety policies and procedures and protect company assets.
- Ability to work with minimal supervision while maintaining high energy.
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Worker position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
Duties include assisting with customer pick-up and delivery, cleaning the interior and exterior of the vehicle, checking and filling all necessary fluids under the hood, refueling the vehicle and checking tire pressure.
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The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. The Counter Sales Representative provides attentive, courteous service to understand the customer's travel needs, promote Hertz's products and services and resolve issues.
Responsibilities:
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures
- Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner
- Resolve customer issues and concerns professionally using effective customer service techniques
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience
- Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells
- Answer telephone calls in a timely manner in accordance with best practices and policy standards
- Liaise with various Hertz departments
- Achieve personal sales goals while supporting the goals of the team
- Answer questions and provide directions in a courteous and expeditious manner
- Qualify and process customer rentals with accuracy and attention to detail
- Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Keep work area organized and free of clutter
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The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. The Counter Sales Representative provides attentive, courteous service to understand the customer's travel needs, promote Hertz's products and services and resolve issues.
Responsibilities:
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures
- Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner
- Resolve customer issues and concerns professionally using effective customer service techniques
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience
- Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells
- Answer telephone calls in a timely manner in accordance with best practices and policy standards
- Liaise with various Hertz departments
- Achieve personal sales goals while supporting the goals of the team
- Answer questions and provide directions in a courteous and expeditious manner
- Qualify and process customer rentals with accuracy and attention to detail
- Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Keep work area organized and free of clutter
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Mechanic position at our Hertz Rent A Car location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team
Duties include changing oil, changing tires, and 13-point inspections. Must be a quick learner, and have auto mechanical knowledge. Applicants must have an assortment of tools, oil filter wrenches, socket set, and a toolbox to keep them in. Must be able to work flexible shifts including weekends and holidays; and work overtime as required
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Asset Recovery Clerk handles all theft packages to maintain accuracy in filing, distributing, and recovery processes.
- Retrieve and work report Emergency Road Service calls where renter claims the vehicle was stolen or no longer in their possession.
- Theft Renter Report/Package – Maintain notes on theft packages and confirm stolen status with local police authorities and type up the theft report.
- Safety or Hot Holds – Key all possible stolen vehicles with a “safety” hold until stolen status is confirmed.
- Theft & Conversion - Add or Update all theft information.
- Do Not Rent - Submit an eform for any theft where negligence occurred due to stolen vehicle.
- Faxing Theft Packages – Fax all theft packages to local Hertz offices that have been completed daily for the location to report stolen. Location will call back with case #, officer’s name and police department, date vehicle was reported stolen, name and title of person who reported the vehicle stolen.
- Closing Rentals – After alarm information is received proceed with closing out the rental record.
- Follow-up on pending theft packages that do not yet have a case/alarm # need to be follow-up every three days.
- Receive and process recovery information on vehicles.
- FYI & Cancelled Packages – All thefts must be typed up for proper handling.
- Complete Reconciliation Report weekly on thefts.
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The Business Development Outside Sales Represenative role is responsible for developing new business within their assigned territory - home based for Seattle/San Francisco territory. This person generates lease and services revenue for Donlen and its affiliated companies, and establishes strong client relationships. This position is within the "Mid-Market" which services companies with fleet sizes between 100 and 750 vehicles.
- Developing and maintaining a database of prospects and customers within an assigned geographic region in a fleet size segment as defined by management
- Frequent updates of activity status is critical
- Generating appointments/sales calls
- Developing Donlen value proposition with the goal of signing new business from prospects and penetrating existing customer portfolios
- Reviewing and analyzing credit worthiness of prospects and customers as determined by Donlen policies and procedures
- Selling all Donlen approved financial and service programs
- Managing a robust sales funnel with laser focus on meeting or exceeding annual growth targets
- Successful closing of accounts
- Achieving targeted financial goals as established by Donlen Management Team
- Provide strategic account management for portfolio of customers focused on client retention, and maximizing penetration of all programs
- Providing consultative advice to customers and prospects (i.e. Annual and/or Quarterly Performance Reviews, Replacement Analysis, Best Value Analysis; Scorecards)
- Creating a positive image of Donlen Corporation at local business functions
- Coordinating with marketing staff to optimize lead generation and sales support functions
- Managing sales activity reporting monthly
- Managing expenses on a monthly basis
*LI-KR1
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The Business Development Outside Sales Represenative role is responsible for developing new business within their assigned territory - home based for the Ohio Valley territory. This person generates lease and services revenue for Donlen and its affiliated companies, and establishes strong client relationships. This position is within the "Mid-Market" which services companies with fleet sizes between 100 and 750 vehicles.
- Developing and maintaining a database of prospects and customers within an assigned geographic region in a fleet size segment as defined by management
- Frequent updates of activity status is critical
- Generating appointments/sales calls
- Developing Donlen value proposition with the goal of signing new business from prospects and penetrating existing customer portfolios
- Reviewing and analyzing credit worthiness of prospects and customers as determined by Donlen policies and procedures
- Selling all Donlen approved financial and service programs
- Managing a robust sales funnel with laser focus on meeting or exceeding annual growth targets
- Successful closing of accounts
- Achieving targeted financial goals as established by Donlen Management Team
- Provide strategic account management for portfolio of customers focused on client retention, and maximizing penetration of all programs
- Providing consultative advice to customers and prospects (i.e. Annual and/or Quarterly Performance Reviews, Replacement Analysis, Best Value Analysis; Scorecards)
- Creating a positive image of Donlen Corporation at local business functions
- Coordinating with marketing staff to optimize lead generation and sales support functions
- Managing sales activity reporting monthly
- Managing expenses on a monthly basis
*LI-KR1
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The Customer Care Representative is an essential member of our team at our airport locations. Often the first face our travelers see upon arriving to do business with us, our CCRs serve as brand ambassadors with a welcoming smile. Exhibiting a genuine interest in the needs of our travelers will help you to build rapport while providing the fastest, easiest and most valued experience to our customers.
As a CCR with Hertz, you will become a subject matter expert in providing the vehicle our travelers want and need, in a timely and efficient manner. You will be empowered to provide each customer with the best vehicle for their needs and to create memorable experiences. You will fully understand your role in building loyalty to our Hertz brand.
Responsibilities
- Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.
- Welcome each customer with a smile.
- Proudly represent Hertz with your professional appearance, language and behavior.
- Focus on providing a clean and safe vehicle, to every customer, every time.
- Take ownership of each customer’s service experience by immediately owning and resolving issues.
- Be proud of our brand and the role you play in our success.
- Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
- Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
- Build brand loyalty.
- Utilize company approved sales and service techniques when determining customer wants and needs.
- Offer optional products to meet customer wants and needs.
- Prepare all rental and return documents accurately and completely.
- Qualify each customer using our company rental requirement guidelines.
- Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
- Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
- Ensure that the return date and time on the rental agreement is accurate.
- Review all charges at the time of vehicle return.
- Prepare the Rental Agreement Folder with all required information.
- Answer the phones to assist customers in a friendly, helpful and prompt manner.
- Assist customers by effectively resolving all customer service issues.
- Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
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To manage all functions needed in order to oversee the repair and maintenance of the vehicles within the various locations.
- Provide administrative support to all maintenance functions.
- Responsible for communicating daily tasks for the department.
- Coordinate schedules for service maintenance on all vehicles within the Pool as needed.
- Maintain, monitor and order supplies as needed.
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Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
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Job Summary:
Responsible for ensuring that the overall car rental flow in the lot is as efficient and seamless as possible, including monitoring the car lot supply, movement and cleanliness, receiving and inputing car ready tickets, and processing vehicles upgrades, exchanges, and Express rentals.
RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
- Monitor car lot supply, movement and cleanliness; maintain adequate model mixes to meet demand; secure vehicles through physical inventory and ensure placement on lot is accurate to achieve efficiency in the car rental process
- Receive and enter car ready tickets and new car information into computer system to update inventory
- Process vehicle upgrades and/or exchanges
- Process Express rentals, as required
- Identify vehicles to be mass-moved, and communication/coordinate with Shuttlers to achieve task
- Assist with flow of vehicles off lot
- Distribute new cars keys for customers and employees
Performed related responsibilities as required or assigned.
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The Lot Attendant position may be the job for you if you are a team-oriented person who appreciates quality work and follows procedures.
As a Lot Attendant you would:
- Work independently as well as with a team on different projects
- Control the flow of cars in and out of the “Big Lot” for maintenance, in service, auction, car sales, etc., following standard work marking cars with “hats” indicating appropriate fleet status
- Direct all Hertz and vendor car/truck drivers to correct staging area, and enter correct status in the fleet computer system
- Work in a fast-paced customer service environment working outdoors during all weather conditions
- Perform related tasks as directed by managers.
