Here are our current job openings. Please view the details for more information, and apply from that page if you are interested.
To choose multiple selections in the search below, press and hold onto the(CTRL key) and select your choice.
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Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you have great tact and charm.
Is this you? Then we need you as our Flexible Service Representative.
Job Description:
As a Flexible Service Representative, you will be responsible for a wide variety of assignments, including:
- Qualifying and processing customer rentals with accuracy and detail.
- Persuasively selling optional services.
- Processing customer rental returns.
- Conducting vehicle service and maintenance.
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, the Journeyman Mechanic position is the position for you. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players.
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$12.20 an hour + Benefits + up to $500 monthly bonus opportunity
MUST be available to work flexible shifts including weekends, holidays and work overtime as required
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
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Hertz Development Program- Human Resources Intern
Location of the position depends on internship assignment
Looking for your Career Path? … We’re here to get you there
We are currently seeking interns for our Hertz Development Program in our HR Center of Excellence (CoE). This role is the first point of entry into our rotational leadership development program. As an Intern in Human Resources you will have exposure to employees and support key projects our Corporate or Field Operations teams. Successful completion of the internship, depending on performance, creates potential for a full-time role following graduation, into our Hertz Development Program.
HR Interns are responsible for supporting a specific CoE as well as developing a better understanding of their own Human Resources knowledge base. An Intern is expected to observe, learn and take on tasks that will assist the HR team in becoming more efficient and effective in their roles. Our interns are expected to be contributors to innovation and business growth on the teams they join. Our interns are expected to uphold the utmost professionalism in representing Hertz and Human Resources.
Interns will be assigned project work that will help streamline efficiencies in one or more of the following CoE’s*:
- Total Rewards
- Talent Acquisition
- Learning & Development
- Labor & Employee Relations
- Data Analytics
- Business Partnership (Corporate, Airport, Neighborhood, Car Sales or Transportation Network locations)
Are you…?
- Customer Service focused
- Flexible and adaptable
- Geographically mobile
- Looking for a challenging career
Can you…?
- Prioritize multiple functions and tasks and manage work time efficiently; meet deadlines, take initiative and follow through
- Communicate effectively, both in written and verbally
- Solve problems and make judgments on when to seek assistance
- Adjust to a high-paced, changing work environment
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Hertz runs on an efficient back office operation and the Back Office Specialist I position is key to keeping Hertz efficient while reducing cost and improving the overall Hertz experience for our customers.
- Verify vehicle maintenance and recall documentation for accuracy, to ensure we are providing a safe vehicle to our customers.
- Work closely with the Maintenance and HLE teams to release holds timely to maximize the rentable fleet.
- Resolve computer-based and phone inquiries from both vendors and internal customers
- Process requests from the field to aid them with the correct process as outlined in our procedures
- Complete field requests for user access
- Review purchasing inquiries and provide guidance to the field
- Reconcile and advise field on outstanding purchasing issues
- Reconcile digital bank records
- Assist with special administrative projects as needed
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New Year…New Career!
Come Join Us for the Open Hiring Event
Thursday, January 9, 2020
10:00 am – 4:00PM
Hertz Car Rental Facility located at:
100 Terminal Road, Avoca, Pennsylvania 18614
**Please proceed to the Hertz desk to notify us that you have arrived***
Multiple openings, so bring a friend!!!
We look forward to meeting you!!!
Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
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Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.
Responsibilities:
- Provides world class customer service by managing vehicle returns process, in compliance with Hertz’s policies and procedures
- Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
- Provide the customer with an invoice and a full explanation of their charges
- Resolve customer issues and concerns professionally using effective customer service techniques. When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
- Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
- Check fuel level and mileage and clearly explain final charges to the customer
- Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- To carry out any other duties requested by the Managers/Team Leaders.
- Keep work area organized and free of clutter
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- Resolve incoming phone inquiries from customers (our customers are Hertz employees).
- Requires direct vendor contact both verbally and written.
- Complete Daily Reports of Business (consists of reports, cash, basic accounting, research, etc)
- Make phone calls, send emails/faxes to Corporate and Licensee locations requesting documentation to resolve problems.
- Process Log On ID Requests
- Order supplies, uniforms, fuel, etc.
- Process purchase orders then follow up with the receipt of goods.
- Arrange pick up of impounded or stranded vehicles.
- Calculate time cards, wage payouts, track attendance, key in data.
- Processing payroll input for a weekly, non-exempt payroll
Using the web based Time & Attendance system to quality check hours and data
Maintains attendance records and time-off balances
Assists Operations management with Time and Attendance exceptions and new employee set-up in the system
- Runs reports as needed
Administers pay rules within the context of the employee handbook and collective bargaining agreements
- Assist with special administrative projects when needed
- Other duties as assigned by supervisor and/or manager
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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As a Lot Coordinator, you will be responsible for a wide variety of assignments, including:
- Maintain rental vehicle lot organization
- Correct vehicle assignment to ensure vehicle is ready for customer pick-up
- Drive and park vehicles as needed
- Marking cars with “hats” indicating appropriate fleet status
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Searching for vehicles that are needed to be located
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Moving vehicles on the lot to keep organized
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Marking vehicles to assist the maintenance team
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Perform related tasks as directed by Managers
- Able to work outdoors in all types of weather conditions
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Bring a copy of current resume, Business casual attire dress
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel needs.
The key responsibilities and accountability are:
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee! Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.
Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.
Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses. Branch Manager Trainees will progress through the training curriculum within their first nine months of employment. You will also receive the use of a company car upon entry into the Branch Manager ranks.
The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.
Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.
In addition to our competitive compensation package, Hertz also provides world class benefits, which include:
- Medical, Dental, and Vision Insurance
- Life Insurance
- Tuition Reimbursement
- Up to 4 weeks of paid vacation a year (* depending on employment level)
- 401(k) Retirement Plan
- Employee Stock Purchase Plan & Employee Discounts
Responsibilities:
- Supporting achievement of location sales and margin goals
- Ensuring positive customer experience, making Hertz #1 in car rental company experience
- Achieving individual sales goals and customer service goals
- Growing sales utilizing business-to-business sales tactics
- Upholding company standards by ensuring cars are presentable to customers
- Clean and service facilities/vehicles to ensure customer satisfaction
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*********OPEN HOUSE********* OPEN HOUSE*********OPEN HOUSE ***********
DATE: January 30th (Thursday)
TIME: 10:00AM - 2:00PM
ADDRESS: 2501 N. Hollywood Way, Burbank, Ca 91505
Please bring a copy of your resume.
COMPETITIVE WAGES AND WORLD CLASS BENEFITS- Medical, Dental, Vision, Insurance- Employee rental discount to friends and family- 401K Retirement Plan- Uncapped Commissions- $$$$- Advancement Opportunities
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.
The key responsibilities and accountability are:
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
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*********OPEN HOUSE********* OPEN HOUSE*********OPEN HOUSE ***********
DATE: January 30th (Thursday)
TIME: 10:00AM - 2:00PM
ADDRESS: 2501 N. Hollywood Way, Burbank, Ca 91505
Please bring a copy of your resume.
COMPETITIVE WAGES AND WORLD CLASS BENEFITS- Medical, Dental, Vision, Insurance- Employee rental discount to friends and family- 401K Retirement Plan- Uncapped Commissions- $$$$- Advancement Opportunities
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel needs.
The key responsibilities and accountability are:
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
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The Hertz Corporation is dedicated to Design Thinking as our process of creative problem-solving. We are seeking a Product Designer to join the Hertz Corporation digital team at the RevLab in Bannockburn, IL. As part of our global digital team, the Product Designer uses human-centered design to connect the end user's mindset with the software product. This resource is focused on independent user research, User Interface design, solving complex business problems and contributing digital assets for the software products. The Product Designer will use Design Thinking tools to observe the end user, document the users' process, illustrate point points, use affinity mapping, and create simple, engaging customer experiences across all products.
He/She will design software features to help solve common problems and partner with the Product Manager and Technical Lead to determine how a product will look and function. This role is constantly collaborating with Product Management, UX Management, Engineering, CRM, Analytics and Technology to effectively translate business requirements into functional, achievable design that deliver on business objectives. This includes creating concepts, visual mockups and presenting prototype (InVision) with designs (Adobe XD) from the user perspective to key stake holders. This person will work independently given general directions and ensures consistent adherence to Usability Best Practices, ADA compliance, and overall Brand Guidelines.
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Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you have great tact and charm.
Is this you? Then we need you as our Flexible Service Representative!
Job Description:
As a Flexible Service Representative, you will be responsible for a wide variety of assignments, including:
- Qualifying and processing customer rentals with accuracy and detail.
- Persuasively selling optional services.
- Processing customer rental returns.
- Conducting vehicle service and maintenance.
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Do you enjoy working in a customer service role? Are you looking for a dynamic and growing organization that will both challenge and reward you? If so, then this role is for you….
The primary function of the Customer Service Specialist is to provide world class service to Hertz customers calling to confirm, cancel and modify existing reservations, and book reservations. Providing Hertz clients with the best in class service is essential to achieving a high level of productivity and service.
** This is not a customer facing posiiton, customer assitance is via phone only.**
The responsibility of a Customer Service Specialist includes:
- Convert phone shops to reservations and rentals
- Creating a positive customer service experience by listening to and identifying customer needs
- Engaging customers in a courteous professional manner
- Completing the reservations or change process expeditiously
- Providing accurate information
- Ensuring overall customer satisfaction and service
Additional responsibilities may involve the following:
- Answering general customer questions, resolving customer complaints/issues and servicing customer questions/requests on existing reservations.
- Assist customers with various post rental inquiries that involve the rental and billing process.
- Assist customers with questions and requests associated with the Hertz Gold Rewards program.
- Handle calls from customers who have a Hertz car who want to either extend or their rental or change the return time/location.
- Ensure a positive experience by efficiently handling the phone calls Hertz according Call Performance Guidelines, answering the customer's questions accurately regarding Hertz rates and services and booking, cancelling, confirming or modifying the reservations correctly in the PC Excalibur computer system.
- Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
- Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.
- Providing excellent customer service to Hertz loyalty program members by updating customer profile information as requested by callers.
- Provide excellent customer by efficiently handling the incoming calls from customers with inquiries about their billing and rental transactions.
- Develop positive customer rapport with every caller by fully demonstrating the SMILES principles on a consistent basis.
- Assist customers wanting to extend or change a reservation already in progress. This would include changing the return date, return time, and/or return location.
- Uphold company policies and standards by being knowledgeable in utilizing various resources in order to research time discrepancies, rates, mileage, etc. The goal is to achieve first call resolution of customer disputes, thus minimizing costs involving further correspondence or communication.
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Job Summary:
Responsible for monitoring car supply and cleanliness; maintaining adequate car model mixes; providing customer service by directing customers to assigned vehicle and assisting with car lot exit process, and communicating with various employee groups regarding fleet availability
RESPONSIBILITIES/ESSENTIAL FUNCTIONS:
- Monitor car supply and cleanliness, maintain adequate model mixes to meet demand and ensure efficiency in the rental process; ensure security of vehicles and placement on lot is accurate
- Provide customer service by directing customers to assigned vehicles, assisting with vehicle upgrades and/or exchanges, and receive and respond to customer complaints using the PONA (Path of Non Adjustment) process and direct customer complaints/issues to supervisor, if necessary
- Assist with car lot exit process by checking customer identification, rental agreement paperwork and vehicle asset number tags to ensure appropriate and timely exit/movement
- Communicate and coordinate with management, RSAs and Expedited Gate Agent regarding fleet availability; coordinate vehicle wait situations as necessary
- Receive and enter change of car status and grounding dates into computer system; research and complete non-revenue entries
- Distribute new car keys for customers and employees
Perform related responsibilities as required or assigned
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Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.
If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!
Candidate must have a clean driving record and possess a valid US driver's license. This is an hourly paid position and pay is based on current scale. Nominal overtime required as needed.
As a Hertz VSA...
- You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
- Drive and park vehicles on-lot as needed.
- Check for vehicle damage and ensure features of the vehicles are operational.
- Check vehicle status. (rentable/non-rentable)
- Ensure interior of vehicle is clean. (windows, door jams, trunk, vacuum, etc)
- Fill gasoline tank and check fill levels of all fluids
- Clean the exterior of vehicle. (debug and wash)
- Meet processing and standardization quotas.
- Perform related tasks as directed by managers.
- Able to work outdoors in all types of weather conditions.
-
MUST be available to work 1st and 2nd shifts, weekends and holidays.
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel needs.
The key responsibilities and accountability are:
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
- Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
- Achieve personal sales goals while supporting the goals of the team.
- Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz’s policies and procedures
- Qualify and process customer rentals with accuracy and attention to detail.
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
- Resolve customer issues and concerns professionally using effective customer service techniques.
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
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If you're looking for the benefits of joining an industry leader, with a high-charged, energy-filled environment, then you can stop looking, because you have found what you're looking for in the Utility Worker position at our Hertz Local Edition location. Bring your energy, drive, and motivation to Hertz, and set your goals on cruise control! The Hertz Corporation, a world leader in the car rental industry, currently seeks energetic team players to join our team.
Duties include assisting with customer pick-up and delivery, cleaning the interior and exterior of the vehicle, checking and filling all necessary fluids under the hood, refueling the vehicle and checking tire pressure.
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The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. The Counter Sales Representative provides attentive, courteous service to understand the customer's travel needs, promote Hertz's products and services and resolve issues.
Responsibilities:
- Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures
- Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner
- Resolve customer issues and concerns professionally using effective customer service techniques
- Effectively communicate and offer ancillary products and services to enhance customer’s travel experience
- Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells
- Answer telephone calls in a timely manner in accordance with best practices and policy standards
- Liaise with various Hertz departments
- Achieve personal sales goals while supporting the goals of the team
- Answer questions and provide directions in a courteous and expeditious manner
- Qualify and process customer rentals with accuracy and attention to detail
- Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental
- Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
- Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
- Keep work area organized and free of clutter
