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Search Results Page 1 of 49

Job Locations US-FL-Ocala
Hertz is hiring local Delivery Drivers to use our vehicles to deliver packages to customer homes and businesses.  We strive to help make each and every delivery effortless for our customers. A job at Hertz is an amazing opportunity for highly driven people who love a challenge, crave opportunity, and want to make an impact. The general responsibilities will include but are not limited to; - Deliver packages to businesses and local customers within assigned geographic area - Inspect and monitor delivery vehicles daily - Utilize partner tools and technology to follow the defined route and track deliveries  - Assist other drivers as necessary - Maintain courteous and professional behavior & appearance - Follow all company safety policies and procedures and protect company assets - Ability to work with minimal supervision If you are highly driven, a self-starter who enjoys working as a team player to exceed customer expectations then we encourage you to apply, learn more, and become part of the Hertz Delivery Service!
Job ID
194188
Job Locations US-FL-Ocala
Hertz is hiring local Delivery Drivers to use our vehicles to deliver packages to customer homes and businesses.  We strive to help make each and every delivery effortless for our customers. A job at Hertz is an amazing opportunity for highly driven people who love a challenge, crave opportunity, and want to make an impact. The general responsibilities will include but are not limited to; - Deliver packages to businesses and local customers within assigned geographic area - Inspect and monitor delivery vehicles daily - Utilize partner tools and technology to follow the defined route and track deliveries  - Assist other drivers as necessary - Maintain courteous and professional behavior & appearance - Follow all company safety policies and procedures and protect company assets - Ability to work with minimal supervision If you are highly driven, a self-starter who enjoys working as a team player to exceed customer expectations then we encourage you to apply, learn more, and become part of the Hertz Delivery Service!
Job ID
194187
Job Locations US-FL-Ocala
Hertz is hiring local Delivery Drivers to use our vehicles to deliver packages to customer homes and businesses.  We strive to help make each and every delivery effortless for our customers. A job at Hertz is an amazing opportunity for highly driven people who love a challenge, crave opportunity, and want to make an impact. The general responsibilities will include but are not limited to; - Deliver packages to businesses and local customers within assigned geographic area - Inspect and monitor delivery vehicles daily - Utilize partner tools and technology to follow the defined route and track deliveries  - Assist other drivers as necessary - Maintain courteous and professional behavior & appearance - Follow all company safety policies and procedures and protect company assets - Ability to work with minimal supervision If you are highly driven, a self-starter who enjoys working as a team player to exceed customer expectations then we encourage you to apply, learn more, and become part of the Hertz Delivery Service!
Job ID
194186
Job Locations US-FL-Ocala
Hertz is hiring local Delivery Drivers to use our vehicles to deliver packages to customer homes and businesses.  We strive to help make each and every delivery effortless for our customers. A job at Hertz is an amazing opportunity for highly driven people who love a challenge, crave opportunity, and want to make an impact. The general responsibilities will include but are not limited to; - Deliver packages to businesses and local customers within assigned geographic area - Inspect and monitor delivery vehicles daily - Utilize partner tools and technology to follow the defined route and track deliveries  - Assist other drivers as necessary - Maintain courteous and professional behavior & appearance - Follow all company safety policies and procedures and protect company assets - Ability to work with minimal supervision If you are highly driven, a self-starter who enjoys working as a team player to exceed customer expectations then we encourage you to apply, learn more, and become part of the Hertz Delivery Service!
Job ID
194184
Job Locations US-FL-Ocala
Hertz is hiring local Delivery Drivers to use our vehicles to deliver packages to customer homes and businesses.  We strive to help make each and every delivery effortless for our customers. A job at Hertz is an amazing opportunity for highly driven people who love a challenge, crave opportunity, and want to make an impact. The general responsibilities will include but are not limited to; - Deliver packages to businesses and local customers within assigned geographic area - Inspect and monitor delivery vehicles daily - Utilize partner tools and technology to follow the defined route and track deliveries  - Assist other drivers as necessary - Maintain courteous and professional behavior & appearance - Follow all company safety policies and procedures and protect company assets - Ability to work with minimal supervision If you are highly driven, a self-starter who enjoys working as a team player to exceed customer expectations then we encourage you to apply, learn more, and become part of the Hertz Delivery Service!
Job ID
194183
Job Locations US-FL-Ocala
Hertz is hiring local Delivery Drivers to use our vehicles to deliver packages to customer homes and businesses.  We strive to help make each and every delivery effortless for our customers. A job at Hertz is an amazing opportunity for highly driven people who love a challenge, crave opportunity, and want to make an impact. The general responsibilities will include but are not limited to; - Deliver packages to businesses and local customers within assigned geographic area - Inspect and monitor delivery vehicles daily - Utilize partner tools and technology to follow the defined route and track deliveries  - Assist other drivers as necessary - Maintain courteous and professional behavior & appearance - Follow all company safety policies and procedures and protect company assets - Ability to work with minimal supervision If you are highly driven, a self-starter who enjoys working as a team player to exceed customer expectations then we encourage you to apply, learn more, and become part of the Hertz Delivery Service!
Job ID
194182
Job Locations US-OR-Portland
Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.   Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.   Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.   The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.   Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.   In addition to our competitive compensation package, Hertz also provides world class benefits, which include: - Medical, Dental, and Vision Insurance - Life Insurance - Paid Time Off - 401(k) Retirement Plan - Employee Discounts   Responsibilities: - Supporting achievement of location sales and margin goals - Ensuring positive customer experience, making Hertz #1 in car rental company experience - Achieving individual sales goals and customer service goals - Growing sales utilizing business-to-business sales tactics - Upholding company standards by ensuring cars are presentable to customers - Clean and service facilities/vehicles to ensure customer satisfaction   Support delivery services business by delivering products between businesses and local customers within assigned geographic area - Load, transport, and deliver items to clients or businesses in a safe, timely manner. - Ensure items are delivered in proper condition. - Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. - Assist with loading and unloading items from vehicles. - Adhere to assigned routes and follow time schedules. - Abide by all transportation laws and maintaining a safe driving record. - Prepare reports and other documents relating to deliveries, as needed. - Must have a smartphone and the ability to navigate an application and use GPS mapping application - Must be able to lift up to 50 lbs.
Job ID
194176
Job Locations US-CA-Santa Rosa
Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.   Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.   Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.   The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.   Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.   In addition to our competitive compensation package, Hertz also provides world class benefits, which include: - Medical, Dental, and Vision Insurance - Life Insurance - Paid Time Off - 401(k) Retirement Plan - Employee Discounts   Responsibilities: - Supporting achievement of location sales and margin goals - Ensuring positive customer experience, making Hertz #1 in car rental company experience - Achieving individual sales goals and customer service goals - Growing sales utilizing business-to-business sales tactics - Upholding company standards by ensuring cars are presentable to customers - Clean and service facilities/vehicles to ensure customer satisfaction   Support delivery services business by delivering products between businesses and local customers within assigned geographic area - Load, transport, and deliver items to clients or businesses in a safe, timely manner. - Ensure items are delivered in proper condition. - Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. - Assist with loading and unloading items from vehicles. - Adhere to assigned routes and follow time schedules. - Abide by all transportation laws and maintaining a safe driving record. - Prepare reports and other documents relating to deliveries, as needed. - Must have a smartphone and the ability to navigate an application and use GPS mapping application - Must be able to lift up to 50 lbs.
Job ID
194165
Job Locations US-CA-Ukiah
Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.   Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.   Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.   The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.   Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.   In addition to our competitive compensation package, Hertz also provides world class benefits, which include: - Medical, Dental, and Vision Insurance - Life Insurance - Paid Time Off - 401(k) Retirement Plan - Employee Discounts   Responsibilities: - Supporting achievement of location sales and margin goals - Ensuring positive customer experience, making Hertz #1 in car rental company experience - Achieving individual sales goals and customer service goals - Growing sales utilizing business-to-business sales tactics - Upholding company standards by ensuring cars are presentable to customers - Clean and service facilities/vehicles to ensure customer satisfaction   Support delivery services business by delivering products between businesses and local customers within assigned geographic area - Load, transport, and deliver items to clients or businesses in a safe, timely manner. - Ensure items are delivered in proper condition. - Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. - Assist with loading and unloading items from vehicles. - Adhere to assigned routes and follow time schedules. - Abide by all transportation laws and maintaining a safe driving record. - Prepare reports and other documents relating to deliveries, as needed. - Must have a smartphone and the ability to navigate an application and use GPS mapping application - Must be able to lift up to 50 lbs.
Job ID
194164
Job Locations US-IL-Chicago
Hertz is hiring local Delivery Drivers to use our vehicles to deliver packages to customer homes and businesses.  We strive to help make each and every delivery effortless for our customers. A job at Hertz is an amazing opportunity for highly driven people who love a challenge, crave opportunity, and want to make an impact. The general responsibilities will include but are not limited to; - Deliver packages to businesses and local customers within assigned geographic area - Inspect and monitor delivery vehicles daily - Utilize partner tools and technology to follow the defined route and track deliveries  - Assist other drivers as necessary - Maintain courteous and professional behavior & appearance - Follow all company safety policies and procedures and protect company assets - Ability to work with minimal supervision If you are highly driven, a self-starter who enjoys working as a team player to exceed customer expectations then we encourage you to apply, learn more, and become part of the Hertz Delivery Service!
Job ID
194150
Job Locations US-IL-Chicago
Hertz is hiring local Delivery Drivers to use our vehicles to deliver packages to customer homes and businesses.  We strive to help make each and every delivery effortless for our customers. A job at Hertz is an amazing opportunity for highly driven people who love a challenge, crave opportunity, and want to make an impact. The general responsibilities will include but are not limited to; - Deliver packages to businesses and local customers within assigned geographic area - Inspect and monitor delivery vehicles daily - Utilize partner tools and technology to follow the defined route and track deliveries  - Assist other drivers as necessary - Maintain courteous and professional behavior & appearance - Follow all company safety policies and procedures and protect company assets - Ability to work with minimal supervision If you are highly driven, a self-starter who enjoys working as a team player to exceed customer expectations then we encourage you to apply, learn more, and become part of the Hertz Delivery Service!
Job ID
194149
Job Locations US-IL-Chicago
Hertz is hiring local Delivery Drivers to use our vehicles to deliver packages to customer homes and businesses.  We strive to help make each and every delivery effortless for our customers. A job at Hertz is an amazing opportunity for highly driven people who love a challenge, crave opportunity, and want to make an impact. The general responsibilities will include but are not limited to; - Deliver packages to businesses and local customers within assigned geographic area - Inspect and monitor delivery vehicles daily - Utilize partner tools and technology to follow the defined route and track deliveries  - Assist other drivers as necessary - Maintain courteous and professional behavior & appearance - Follow all company safety policies and procedures and protect company assets - Ability to work with minimal supervision If you are highly driven, a self-starter who enjoys working as a team player to exceed customer expectations then we encourage you to apply, learn more, and become part of the Hertz Delivery Service!
Job ID
194148
Job Locations US-ME-Bangor
Hertz, an industry leader is seeking high-charged, high-energy, team driven individuals to work as a vehicle transporter.  As a transporter you will have the opportunity to drive Hertz cars while getting paid!    Your general responsibilities include but are not limited to; - Transports vehicles safely within the airport to various service areas. - Safely moves vehicles between airport and off-airport locations. - Provide outstanding customer service. - Maintain courteous and professional behavior & appearance. - Follow all company safety policies and procedures and protect company assets. - Ability to work with minimal supervision while maintaining high energy.
Job ID
194146
Job Locations US-IN-Merrillville
Hertz is hiring local Delivery Drivers to use our vehicles to deliver packages to customer homes and businesses.  We strive to help make each and every delivery effortless for our customers. A job at Hertz is an amazing opportunity for highly driven people who love a challenge, crave opportunity, and want to make an impact. The general responsibilities will include but are not limited to; - Deliver packages to businesses and local customers within assigned geographic area - Inspect and monitor delivery vehicles daily - Utilize partner tools and technology to follow the defined route and track deliveries  - Assist other drivers as necessary - Maintain courteous and professional behavior & appearance - Follow all company safety policies and procedures and protect company assets - Ability to work with minimal supervision If you are highly driven, a self-starter who enjoys working as a team player to exceed customer expectations then we encourage you to apply, learn more, and become part of the Hertz Delivery Service!
Job ID
194138
Job Locations US-IL-South Holland
Hertz is hiring local Delivery Drivers to use our vehicles to deliver packages to customer homes and businesses.  We strive to help make each and every delivery effortless for our customers. A job at Hertz is an amazing opportunity for highly driven people who love a challenge, crave opportunity, and want to make an impact. The general responsibilities will include but are not limited to; - Deliver packages to businesses and local customers within assigned geographic area - Inspect and monitor delivery vehicles daily - Utilize partner tools and technology to follow the defined route and track deliveries  - Assist other drivers as necessary - Maintain courteous and professional behavior & appearance - Follow all company safety policies and procedures and protect company assets - Ability to work with minimal supervision If you are highly driven, a self-starter who enjoys working as a team player to exceed customer expectations then we encourage you to apply, learn more, and become part of the Hertz Delivery Service!
Job ID
194137
Job Locations US-TX-Dallas
Do you like to have different types of assignments and variety in your work?  Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert.  Even in difficult situations, you have great tact and charm.   Is this you?  Then we need you as our Flexible Service Representative!   Job Description: As a Flexible Service Representative, you will be responsible for a wide variety of assignments, including: - Qualifying and processing customer rentals with accuracy and detail. -  Persuasively selling optional services. -  Processing customer rental returns. -  Conducting vehicle service and maintenance.
Job ID
194132
Job Locations US-CA-Corona
Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.   Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.   Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.   The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.   Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.   In addition to our competitive compensation package, Hertz also provides world class benefits, which include: - Medical, Dental, and Vision Insurance - Life Insurance - Paid Time Off - 401(k) Retirement Plan - Employee Discounts   Responsibilities: - Supporting achievement of location sales and margin goals - Ensuring positive customer experience, making Hertz #1 in car rental company experience - Achieving individual sales goals and customer service goals - Growing sales utilizing business-to-business sales tactics - Upholding company standards by ensuring cars are presentable to customers - Clean and service facilities/vehicles to ensure customer satisfaction   Support delivery services business by delivering products between businesses and local customers within assigned geographic area - Load, transport, and deliver items to clients or businesses in a safe, timely manner. - Ensure items are delivered in proper condition. - Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. - Assist with loading and unloading items from vehicles. - Adhere to assigned routes and follow time schedules. - Abide by all transportation laws and maintaining a safe driving record. - Prepare reports and other documents relating to deliveries, as needed. - Must have a smartphone and the ability to navigate an application and use GPS mapping application - Must be able to lift up to 50 lbs.
Job ID
194129
Job Locations US-PA-New Castle
Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.   Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.   Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.   The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.   Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.   In addition to our competitive compensation package, Hertz also provides world class benefits, which include: - Medical, Dental, and Vision Insurance - Life Insurance - Paid Time Off - 401(k) Retirement Plan - Employee Discounts   Responsibilities: - Supporting achievement of location sales and margin goals - Ensuring positive customer experience, making Hertz #1 in car rental company experience - Achieving individual sales goals and customer service goals - Growing sales utilizing business-to-business sales tactics - Upholding company standards by ensuring cars are presentable to customers - Clean and service facilities/vehicles to ensure customer satisfaction   Support delivery services business by delivering products between businesses and local customers within assigned geographic area - Load, transport, and deliver items to clients or businesses in a safe, timely manner. - Ensure items are delivered in proper condition. - Review orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied. - Assist with loading and unloading items from vehicles. - Adhere to assigned routes and follow time schedules. - Abide by all transportation laws and maintaining a safe driving record. - Prepare reports and other documents relating to deliveries, as needed. - Must have a smartphone and the ability to navigate an application and use GPS mapping application - Must be able to lift up to 50 lbs.
Job ID
194128
Job Locations US-FL-West Palm Beach
The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers.  The Counter Sales Representative provides attentive, courteous service to understand the customer's travel needs, promote Hertz's products and services and resolve issues.   Responsibilities: - Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures - Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner - Resolve customer issues and concerns professionally using effective customer service techniques - Effectively communicate and offer ancillary products and services to enhance customer’s travel experience - Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells - Answer telephone calls in a timely manner in accordance with best practices and policy standards - Liaise with various Hertz departments - Achieve personal sales goals while supporting the goals of the team - Answer questions and provide directions in a courteous and expeditious manner - Qualify and process customer rentals with accuracy and attention to detail - Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental - Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines - Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction - Keep work area organized and free of clutter  
Job ID
194127
Job Locations US-OK-Oklahoma City
General Responsibilities The primary mission of this position is to serve as the customer support point of contact for the Hertz One application, interacting with body shops, Hertz Sales, Hertz Operations, OKC Replacement Services, and other related technical support groups to verify, create, and maintain user logon profiles in the Hertz One application. Manage all body shop profiles in HLES. Verify and coordinate new internal and external users for setup in HertzOne. Apply reason to decisions on whom to provide access to or not. - Reconcile and control the body shop profiles in both HLES and Hertz One. - Update workload assignments in HIRMS for new set ups. - Develop and prepare IT intake for customized body shop reporting requests. - Handle all customer service issues on inquiries and troubleshooting. - Provide regular feedback to Replacement Services management on recurring issues, concerns and questions. - Perform user testing on programming changes prior to implementation. Serve as key contact and Subject Matter Expert for Hertz One user interface - Effectively and professionally communicate both verbally and written inside and outside the Hertz organization - Maintain a high degree of accuracy and quality. - Must have flexibility to adjust to changing business needs. - Assist department management in special projects, as needed
Job ID
194125
Job Locations US-UT-Salt Lake City
Do you like to have different types of assignments and variety in your work?  Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert.  Even in difficult situations, you have great tact and charm.   Is this you?  Then we need you as our Flexible Service Representative!   As a Flexible Service Representative, you will be responsible for a wide variety of assignments, including: - Qualifying and processing customer rentals with accuracy and detail. - Persuasively selling optional services. - Processing customer rental returns. - Conducting vehicle service and maintenance.
Job ID
194124
Job Locations US-OK-Oklahoma City
Key Result Areas: - Maintain an hourly update average that meets or exceeds the department average. - Maintain a quality update average that meets or exceeds the department standard. - Maintain a quality audit average that meets or exceeds the department standard. - Ensure complete shop statuses are obtained timely including updating HLES when applicable. - Closely monitor contracts within shops that elect an alternate contact method other than “phone” to ensure these shops are responding. - Assist web shops with questions, password resets and other issues they may have, as needed. - Track “non-production”, business related time to be submitted for adjustment. - Assist with merging new shop records in HLES, as needed. - Other duties as assigned by management
Job ID
194123
Job Locations US-OK-Oklahoma City
Job Purpose:  The primary mission of the Customer Service Representative function is to maintain a high standard of one on one customer service. The specialist will be responsible for efficient, professional communications with customers contacting any Senior Management Team member, including CEO’s office. Inquiries may be highly complex and/or sensitive in nature. Customers may be an individual traveler, high profile Hertz accounts, VIP customers, and/or all levels of Hertz personnel.  Communications maybe handled via phone, email, postal mail, or through Social Media platforms.   Key Results Areas: - Maintain an average response time of less than 1 business day. - Maintain complete professionalism in all communication with anyone contacting a SMT member/Executive Office in Park Ridge. - Utilize all resources materials in order to document and resolve customer inquiries. - Maintain a portfolio of all contacts, research, resolution, and follow up when necessary with all inquiries. - Follow up in timely manner to insure resolution was met and customer has been notified. - Strong decision making and verbal skills - Must be capable of multi tasking - Must be a demonstrated self starter - Cooperate with Management in maintaining goals and objectives - Criminal background check due to access of Personal Identifiable Data (PID) - All employees’ files will be reviewed and approved by management for acceptable performance and attendance before final acceptance of their application.  
Job ID
194121
Job Locations US-OK-Oklahoma City
As an (ERS) Emergency Roadside Assistance Agent, you will be the first point of contact for our rental customers in need of assistance regarding the condition or operation of their Hertz vehicle. Our paid training program, mentors and supervisors will guide you and inspire you to go above and beyond our customers’ expectations.   About you: - Serious about your next career choice - not just looking for a “job” - Love dealing with people and a have friendly disposition - Thrive under pressure and stay calm - Accept that change is a constant - Willing to work in a call center for at least 18 months   About Hertz: - World-wide leader in the rental car industry with more than 36,000 employees - Over 1,000 employees in the OKC metro - In business for 100 years and counting - Unlimited growth for career-minded individuals   Full Time Agents are offered: - Medical/Dental/Vision insurance plan options after 60 days of employment - 401(k) with company match - Holiday Pay - Paid Time Off - Free on-site workout facilities - On-site café offering healthy food choices - Volunteer opportunities and community involvement   This is a fast paced, challenging and rewarding position that requires passion, a commitment to helping others and delivering more to our customers than they expect.  The successful candidate in this role will:   - Answer Emergency Roadside Service inquiries in a Call Center environment - Actively listen to customers and identify solutions to vehicle issues - Document vehicle issues into a case management system - Contact and dispatch towing vendors to obtain needed services to assist customers - Interact with Hertz field locations to secure an exchange vehicle, as needed. - Make outbound calls to law enforcement, fire, and other emergency personnel to ensure customers’ safety, as needed - Track disabled vehicles and ensure their return to Hertz - Navigate multiple computer applications to provide information to customers with best in class service - Provide a high level of friendly customer care in a professional environment - Last, but not least, be an awesome ambassador for the Hertz brands   This department operates 24/7. You must be able to work any shift, any day including weekends and holidays for consideration.  
Job ID
194119
Job Locations US-TX-San Antonio
Do you like to have different types of assignments and variety in your work?  Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert.  Even in difficult situations, you have great tact and charm.   Is this you?  Then we need you as our Flexible Service Representative!   Job Description: As a Flexible Service Representative, you will be responsible for a wide variety of assignments, including: - Qualifying and processing customer rentals with accuracy and detail. -  Persuasively selling optional services. -  Processing customer rental returns. -  Conducting vehicle service and maintenance.
Job ID
194118

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