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US-CA-Los Angeles

Hertz is hosting an open house for multiple Customer Service and Sales positions in Los Angeles (N. Labrea, Lacienega)

 

Tuesday 12/19/17

 

8am-11am

 

361 N. Labrea Ave

Los Angeles, CA 90036

 

Please RSVP with your resume!

 

The Sales & Service Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel and insurance replacements needs.

 

The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.

 

Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.

 

In addition to our competitive compensation package, Hertz also provides world class benefits, which include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Tuition Reimbursement
  • Up to 4 weeks of paid vacation a year (* depending on employment level)
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan & Employee Discounts

 

Responsibilities:

 

  • Supporting achievement of location sales and margin goals
  • Ensuring positive customer experience, making Hertz #1 in car rental company experience
  • Achieving individual sales goals and customer service goals
  • Growing sales utilizing business-to-business sales tactics
  • Upholding company standards by ensuring cars are presentable to customers
  • Clean and service facilities/vehicles to ensure customer satisfaction
Job ID
146072
US-WA-Tacoma

Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.

 

Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.

 

Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.

 

The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.

 

Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.

 

In addition to our competitive compensation package, Hertz also provides world class benefits, which include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Tuition Reimbursement
  • Up to 4 weeks of paid vacation a year (* depending on employment level)
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan & Employee Discounts

 

Responsibilities:

 

  • Supporting achievement of location sales and margin goals
  • Ensuring positive customer experience, making Hertz #1 in car rental company experience
  • Achieving individual sales goals and customer service goals
  • Growing sales utilizing business-to-business sales tactics
  • Upholding company standards by ensuring cars are presentable to customers
  • Clean and service facilities/vehicles to ensure customer satisfaction
Job ID
146067
US-WA-Seattle

Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.

 

Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.

 

Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.

 

The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.

 

Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.

 

In addition to our competitive compensation package, Hertz also provides world class benefits, which include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Tuition Reimbursement
  • Up to 4 weeks of paid vacation a year (* depending on employment level)
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan & Employee Discounts

 

Responsibilities:

 

  • Supporting achievement of location sales and margin goals
  • Ensuring positive customer experience, making Hertz #1 in car rental company experience
  • Achieving individual sales goals and customer service goals
  • Growing sales utilizing business-to-business sales tactics
  • Upholding company standards by ensuring cars are presentable to customers
  • Clean and service facilities/vehicles to ensure customer satisfaction
Job ID
146065
US-NV-Las Vegas

 

Hertz is hosting an open house for Customer Service/Sales positions in the Las Vegas and Henderson areas

 

Wednesday 12/20/17

 

10am-1pm

 

111 George Crocker Rd. Ste 100

Las Vegas, NV 89119

 

Please RSVP with your resume!

 

 

The Sales & Service Associate is an essential member of the Hertz Local Edition team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer’s travel and insurance replacements needs.

 

Responsibility of a Sales and Service Associate includes:

  • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
  • Convert phone shops to reservations and rentals
  • Creating a positive customer service experience by listening to and identifying customer needs
  • Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
  • Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
  • Assist customers with various post rental inquiries that involve the rental and billing process.
  • Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.
Job ID
146061
US-CA-San Diego

Hertz Car Sales is one of the fastest growing dealer groups in the country.  Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn’t working for you…Join our team….The Financial & Insurance Manager will interact with customers and build customer loyalty by assisting them with financing options and products for the continued care of their vehicle purchase.

 

Successful Candidates Will:

  • Meet and exceed all targeted sales goals and maintain a high customer satisfaction rating 

  • Establish and maintain good working relationships with lenders and insurance product sources

  • Sell finance and insurance products to customers and process payment

  • Provide outstanding customer service that is memorable

  • Train Sales Consultants on how to properly respond to F&I questions

  • Manage the sales dept. in the absence of the store manager

  • Submit paperwork to and obtain approval from finance sources on all finance deals

  • Acquire and maintain proper licenses associated with the selling of all products and services as required by federal, state and local government agencies

  • Presenting a transparent menu to customers detailing their financing options and products to enhance their vehicle ownership experience

  • Follow all Legal Standards such as, Red Flags, OFAC and Safe-Guards rules

  • Achieve product penetration targets. 

  • Use proven Menu training aids provided by our trainers to present the products to our clients.

Compensation and Benefits:

 

In addition to competitive pay, we offer:

  • Pay plus commission and an aggressive bonus structure 
  • Health insurance
  • Dental insurance
  • Vision, Life, Disability insurance
  • 401(k) plan with company match
  • Paid vacation
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

 

If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today.  Apply today or tell a friend about this opportunity. 

Job ID
146047
US-NC-Charlotte

Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.

 

Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.

 

Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.

 

The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.

 

Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.

 

In addition to our competitive compensation package, Hertz also provides world class benefits, which include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Tuition Reimbursement
  • Up to 4 weeks of paid vacation a year (* depending on employment level)
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan & Employee Discounts

 

Responsibilities:

 

  • Supporting achievement of location sales and margin goals
  • Ensuring positive customer experience, making Hertz #1 in car rental company experience
  • Achieving individual sales goals and customer service goals
  • Growing sales utilizing business-to-business sales tactics
  • Upholding company standards by ensuring cars are presentable to customers
  • Clean and service facilities/vehicles to ensure customer satisfaction
Job ID
146045
US-NC-Charlotte

Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.

 

Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.

 

Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.

 

The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.

 

Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.

 

In addition to our competitive compensation package, Hertz also provides world class benefits, which include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Tuition Reimbursement
  • Up to 4 weeks of paid vacation a year (* depending on employment level)
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan & Employee Discounts

 

Responsibilities:

 

  • Supporting achievement of location sales and margin goals
  • Ensuring positive customer experience, making Hertz #1 in car rental company experience
  • Achieving individual sales goals and customer service goals
  • Growing sales utilizing business-to-business sales tactics
  • Upholding company standards by ensuring cars are presentable to customers
  • Clean and service facilities/vehicles to ensure customer satisfaction
Job ID
146042
US-MD-Hanover

As a Function Manager (FM) you will be given the opportunity to further hone your management and leadership skills while driving results across one or more areas of operations.  You will be assigned specific area(s) such as IR, Counter, Gold/Exit Gate, or Bus.

As a Functional Manager you will work on the day-to-day aspects of the rental car business while using superior management, leadership and customer service skills.  You will work with a wide range of employees, customers, vendors, and third party contractors to achieve the overall results and goals for your area of operations.  You are responsible for managing a unionized and/or non-unionized workforce, delivering quality customer service, increasing sales and revenue, scheduling adequate staff coverage, handling escalated customer issues and requests, recruiting new employees and providing them with training.  You will be an expert in all of Hertz products and services and will coach employees how to improve their ability to sell and meet customer needs.   Additionally, depending on your assigned area you will be responsible for the rental fleet at your location including staying aware of hourly reservations, return counts, vehicle make and model availability, preventative maintenance schedules, etc. to achieve the greatest revenue and profitability.  

Job ID
146037
US-CA-La Mirada

The Transportation Specialist is an essential member of the Hertz Local Edition team. As a brand ambassador, the Transportation Specialist will be facilitating the fastest, easiest, and most valued rental car experience to Lyft and/or Uber drivers

  • Effectively communicate the Hertz/Lyft/Uber Rental Car Program and Procedures.
  • Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to our customers.
  • Ensure optimal operational efficacies to provide customers the best rental car experience
  • Work in a fast paced environment, while providing helpful customer service that enhances the customer’s rental experience.
  • Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
  • Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming customer objections.
  • Assist customers with various post rental inquiries that involve the rental and billing process
Job ID
146028
US-NV-Reno

Hertz, an industry leader is seeking high-charged, high-energy, team driven individuals to work as a vehicle transporter.  As a transporter you will have the opportunity to drive Hertz cars while getting paid! 

 

Your general responsibilities include but are not limited to;

  • Transports vehicles safely within the airport to various service areas.
  • Safely moves vehicles between airport and off-airport locations.
  • Provide outstanding customer service.
  • Maintain courteous and professional behavior & appearance.
  • Follow all company safety policies and procedures and protect company assets.
  • Ability to work with minimal supervision while maintaining high energy.
Job ID
146027
US-NV-Reno

Are you searching for an opportunity to be a part of a team? Do you find it important to pay close attention to detail while still being able to meet production goals? If you are a team-oriented person who appreciates quality work and follows procedures then you have found the right position as a Vehicle Service Attendant.

 

If you think you have what it takes then apply with us to be a Hertz Vehicle Service Attendant!

 

Candidate must have a clean driving record and possess a valid US driver's license.  This is an hourly paid position and pay is based on current scale.  Nominal overtime required as needed.

 

As a Hertz VSA...  

  • You'll be responsible for vehicle preparation to ensure vehicle is ready for customer pick-up.
  • Drive and park vehicles on-lot as needed.
  • Check for vehicle damage and ensure features of the vehicles are operational.
  • Check vehicle status.  (rentable/non-rentable)
  • Ensure interior of vehicle is clean.  (windows, door jams, trunk, vacuum, etc)
  • Fill gasoline tank and check fill levels of all fluids
  • Clean the exterior of vehicle. (debug and wash)
  • Meet processing and standardization quotas.
  • Perform related tasks as directed by managers.
  • Able to work outdoors in all types of weather conditions.
Job ID
146023
US-CA-Signal Hill

Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.

 

Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.

 

Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.

 

The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.

 

Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.

 

In addition to our competitive compensation package, Hertz also provides world class benefits, which include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Tuition Reimbursement
  • Up to 4 weeks of paid vacation a year (* depending on employment level)
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan & Employee Discounts

 

Responsibilities:

 

  • Supporting achievement of location sales and margin goals
  • Ensuring positive customer experience, making Hertz #1 in car rental company experience
  • Achieving individual sales goals and customer service goals
  • Growing sales utilizing business-to-business sales tactics
  • Upholding company standards by ensuring cars are presentable to customers
  • Clean and service facilities/vehicles to ensure customer satisfaction
Job ID
146022
US-CO-Denver

The Courtesy Bus Driver is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers.  This team member is responsible for the safe, friendly, efficient transportation of customers between multiple airport terminals and the Hertz rental location.   

 

The key responsibilities and accountabilities are:

  • Provide timely shuttle service to customers to/from airport terminal to Hertz facility, in compliance with Hertz’s policies and procedures and local laws.
  • Personally welcome customers boarding the bus, assist with luggage and answer questions in a friendly manner.
  • Effectively communicate stops and safety information through PA or Talking Bus System; if needed, communicate with other Courtesy Service Drivers, Bus operations Supervisor using standard codes.
  • Provide world class customer service by determining customer’s reservation status and communicate to lounge manager / provide excellent customer service to all customers using the required customer service dialogue whilst maintaining the right company image at all times.
  • Conduct bus inspection to ensure customer and employee safety and bring any defect / damage to the attention of the supervisor.
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
  • Ensure the bus is kept tidy at all times with maps available.
  • Contribute to continuous improvement by communicating customer feedback to team and engaging in action planning to improve performance and customer satisfaction.

Complete any relevant paperwork in line with Company Audit and Department of Transport standards

Job ID
146016
US-AK-Anchorage
  • Resolve incoming phone inquiries from customers (our customers are Hertz employees). 
  • Requires direct vendor contact both verbally and written.
  • Complete Daily Reports of Business (consists of reports, cash, basic accounting, research, etc)
  • Make phone calls, send emails/faxes to Corporate and Licensee locations requesting documentation to resolve problems.
  • Process Log On ID Requests
  • Order supplies, uniforms, fuel, etc.
  • Process purchase orders then follow up with the receipt of goods.
  • Arrange pick up of impounded or stranded vehicles.
  • Calculate time cards, wage payouts, track attendance, key in data.
  • Processing payroll input for a weekly, non-exempt payroll
    Using the web based Time & Attendance system to quality check hours and data
    Maintains attendance records and time-off balances
    Assists Operations management with Time and Attendance exceptions and new employee set-up in the system
  • Tracks and remits union dues
    Runs reports as needed
    Administers pay rules within the context of the employee handbook and collective bargaining agreements

  • Serve as back-up to other clerk functions in his/her absence.
  • Provides administrative support as needed for a busy Finance team
  • Assist with special administrative projects when needed
  • Other duties as assigned by supervisor and/or manager
Job ID
146006
US-GA-College Park

The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers.  The Counter Sales Representative provides attentive, courteous service to understand the customer's travel needs, promote Hertz's products and services and resolve issues.

 

Responsibilities:

  • Provide world class customer service by managing the rentals and returns process, in compliance with Hertz's policies and procedures
  • Personally welcome customers using with a pleasant greeting, assist in answering questions in a friendly manner
  • Resolve customer issues and concerns professionally using effective customer service techniques
  • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience
  • Emphasis on selling and revenue maximization on core products such as, but limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells
  • Answer telephone calls in a timely manner in accordance with best practices and policy standards
  • Liaise with various Hertz departments
  • Achieve personal sales goals while supporting the goals of the team
  • Answer questions and provide directions in a courteous and expeditious manner
  • Qualify and process customer rentals with accuracy and attention to detail
  • Accurately record the customer's information to complete the rental record and maintain all paperwork associated with the rental
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
  • Keep work area organized and free of clutter

 

Job ID
145994
US-AZ-Phoenix

Hertz Car Sales is one of the fastest growing dealer groups in the country.  Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn’t working for you…Join our team as a Car Sales Representative!  This is a unique, “ground floor” opportunity to participate in the development of something brand new. You will be a valued contributor to the process and will be provided the chance to help shape the future of the Car Sales division 

   

This position duties include:

  • Providing a quality customer service experience to our valued Hertz customers
  • Sales Representatives work with customers to determine their needs and wants in their next vehicle purchase
  • Sales Representatives commit to becoming an auto sales expert and gain in-depth knowledge of  vehicles and technology
  • Responsible for the meet and greet, presentation, test drive and write up portion of the sales process
  • Sales Representatives work in a haggle free, fixed pricing high volume dealership model
  • Follow up with existing customers to confirm their satisfaction and generate leads.‚Äč
  • Achieves individual sales goals and customer service goals.
  • Will be exposed to learning operations and will have the opportunity to grow and advance in your career.

The ideal candidate will possess the following requirements:

  • Self-motivated sales professionals with inside or outside sales experience
  • Previous  finance and warranty knowledge a plus
  • Possess a valid driver's license & satisfactory driving record
  • Strong interpersonal and communication skills
  • Previous related retail experience  

Compensation and Benefits:

 

In addition to competitive pay, we offer our associates:

  • A Work/Life Balanced 40 Hour work week

  • Hourly pay PLUS commission and an aggressive bonus structure 

  • Health insurance
  • Dental insurance
  • Vision, Life, Disability insurance
  • 401(k) plan with company match
  • Paid vacation
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

 

 If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today.  Apply today or tell a friend about this opportunity. 

Job ID
145988
US-CO-Englewood
  • Control the flow of cars, inventory management checking and logging in new arrivals and enter correct status in the fleet computer system. 
  • Responsible for lot merchandising, ensuring vehicles are front line ready and have correct pricing stickers, buyers guides and frame plates.  Parking and aligning cars and maintaining presentable sales lot.
  • Responsible for managing the back overflow lot.  Shuttling cars to vendors, assisting with dealer trades and picking up customers when needed.
  • Assist with maintaining fuel log, and other reports requested by the Location Manager.  Filing reports as needed. 

 

Compensation and Benefits:

  • Health insurance
  • Dental insurance
  • Vision, Life, Disability insurance
  • 401(k) plan with company match
  • Paid vacation
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

 

If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today.  Apply today or tell a friend about this opportunity. 

Job ID
145986
US-NC-Charlotte

Hertz, an industry leader is seeking high-charged, high-energy, team driven individuals to work as a vehicle transporter.  As a transporter you will have the opportunity to drive Hertz cars while getting paid! 

 

Your general responsibilities include but are not limited to;

  • Transports vehicles safely within the airport to various service areas.
  • Safely moves vehicles between airport and off-airport locations.
  • Provide outstanding customer service.
  • Maintain courteous and professional behavior & appearance.
  • Follow all company safety policies and procedures and protect company assets.
  • Ability to work with minimal supervision while maintaining high energy.
Job ID
145983
US-NC-Charlotte

Hertz, an industry leader is seeking high-charged, high-energy, team driven individuals to work as a vehicle transporter.  As a transporter you will have the opportunity to drive Hertz cars while getting paid! 

 

Your general responsibilities include but are not limited to;

  • Transports vehicles safely within the airport to various service areas.
  • Safely moves vehicles between airport and off-airport locations.
  • Provide outstanding customer service.
  • Maintain courteous and professional behavior & appearance.
  • Follow all company safety policies and procedures and protect company assets.
  • Ability to work with minimal supervision while maintaining high energy.
Job ID
145982
US-CA-Stockton

Hertz Car Sales is one of the fastest growing dealer groups in the country.  Our rapid growth is fueled by large volume selling of the Hertz fleet creating an amazing opportunity for the right individual. If you are tired of working for someone who isn’t working for you…Join our team….The Financial & Insurance Manager will interact with customers and build customer loyalty by assisting them with financing options and products for the continued care of their vehicle purchase.

 

Successful Candidates Will:

  • Meet and exceed all targeted sales goals and maintain a high customer satisfaction rating 

  • Establish and maintain good working relationships with lenders and insurance product sources

  • Sell finance and insurance products to customers and process payment

  • Provide outstanding customer service that is memorable

  • Train Sales Consultants on how to properly respond to F&I questions

  • Manage the sales dept. in the absence of the store manager

  • Submit paperwork to and obtain approval from finance sources on all finance deals

  • Acquire and maintain proper licenses associated with the selling of all products and services as required by federal, state and local government agencies

  • Presenting a transparent menu to customers detailing their financing options and products to enhance their vehicle ownership experience

  • Follow all Legal Standards such as, Red Flags, OFAC and Safe-Guards rules

  • Achieve product penetration targets. 

  • Use proven Menu training aids provided by our trainers to present the products to our clients.

Compensation and Benefits:

 

In addition to competitive pay, we offer:

  • Pay plus commission and an aggressive bonus structure 
  • Health insurance
  • Dental insurance
  • Vision, Life, Disability insurance
  • 401(k) plan with company match
  • Paid vacation
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

 

If you believe in doing business with integrity, transparency, professionalism and teamwork- we invite you to apply today.  Apply today or tell a friend about this opportunity. 

Job ID
145981
US-MD-Hanover

 

The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.  This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.

 

The key responsibilities and accountabilities are:

  • Provides world class customer service by managing vehicle returns process, in compliance with Hertz’s policies and procedures
  • Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
  • Provide the customer with an invoice and a full explanation of their charges
  • Resolve customer issues and concerns professionally using effective customer service techniques.  When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
  • Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
  • Check fuel level and mileage and  clearly explain final charges to the customer
  • Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings.  Offer assistance as needed.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
  • To carry out any other duties requested by the managers/Team Leaders.
  • Keep work area organized and free of clutter
Job ID
145962
US-MD-Hanover

 

The Instant Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers.  This team member is responsible for providing attentive, courteous, and expeditious service to our customers as they return their vehicles.

 

The key responsibilities and accountabilities are:

  • Provides world class customer service by managing vehicle returns process, in compliance with Hertz’s policies and procedures
  • Personally welcome all customers with a pleasant greeting and professional attitude at all times, assist with luggage and answer questions in a friendly manner
  • Provide the customer with an invoice and a full explanation of their charges
  • Resolve customer issues and concerns professionally using effective customer service techniques.  When applicable, direct queries to the Team Leader for the issue can be resolved before the customer leaves the location.
  • Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation.
  • Check fuel level and mileage and  clearly explain final charges to the customer
  • Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings.  Offer assistance as needed.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines
  • To carry out any other duties requested by the managers/Team Leaders.
  • Keep work area organized and free of clutter
Job ID
145961
US-WA-Seatac

The Counter Sales Representative is an essential member of the airport location team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Dollar Thrifty Automotive Group products and services to meet the customer’s travel needs.

                   

The key responsibilities and accountability are:

  • Effectively communicate and offer ancillary products and services to enhance customer’s travel experience.
  • Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer’s responsibility of damage, fuel options and vehicle upsells.
  • Achieve personal sales goals while supporting the goals of the team.
  • Work in a fast paced sales environment, providing helpful, quality service and sales, while enhancing the customer’s rental experience.
  • Provide world class customer service by managing the rentals and returns process, in compliance with Dollar Thrifty Automotive Group’s policies and procedures
  • Qualify and process customer rentals with accuracy and attention to detail.
  • Drive continuous improvement by communicating customer feedback to team and engaging in action planning to improve operational performance and customer satisfaction.
  • Resolve customer issues and concerns professionally using effective customer service techniques.
  • Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines.
Job ID
145943
US-WA-Bellevue

Join Hertz Local Edition Corp (HLE) as a Branch Manager Trainee!  Each year, many talented people join HLE, and the best become future Branch Managers of our Hertz Local Edition branches.

 

Our program provides hands-on training in: Sales, Operations, Customer Service, Finance & Accounting Management, Revenue Management, Fleet Management, and most importantly: People Management.

 

Hertz rewards its employees with competitive compensation packages including: hourly pay, overtime pay, and performance based bonuses.  Branch Manager Trainees will progress through the training curriculum within their first nine months of employment.  You will also receive the use of a company car upon entry into the Branch Manager ranks.

 

The Management Training Curriculum program provides a clearly defined career path to a Branch Manager in as little as 12-18 months! Our promotions don’t stop there; our top level management regularly comes from the training ranks.

 

Your journey with Hertz will start off as a Branch Manager Trainee, quickly progressing into a Management Associate, while quickly gaining experience for a future Branch Manager role.

 

In addition to our competitive compensation package, Hertz also provides world class benefits, which include:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • Tuition Reimbursement
  • Up to 4 weeks of paid vacation a year (* depending on employment level)
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan & Employee Discounts

 

Responsibilities:

 

  • Supporting achievement of location sales and margin goals
  • Ensuring positive customer experience, making Hertz #1 in car rental company experience
  • Achieving individual sales goals and customer service goals
  • Growing sales utilizing business-to-business sales tactics
  • Upholding company standards by ensuring cars are presentable to customers
  • Clean and service facilities/vehicles to ensure customer satisfaction
Job ID
145938
US-OK-Oklahoma City

Hertz, an industry leader is seeking high-charged, high-energy, team driven individuals to work as a vehicle transporter.  As a transporter you will have the opportunity to drive Hertz cars while getting paid! 

 

Your general responsibilities include but are not limited to;

  • Transports vehicles safely within the airport to various service areas.
  • Safely moves vehicles between airport and off-airport locations.
  • Provide outstanding customer service.
  • Maintain courteous and professional behavior & appearance.
  • Follow all company safety policies and procedures and protect company assets.
  • Ability to work with minimal supervision while maintaining high energy.
Job ID
145933